Safe and Sound is celebrating the official opening of its new Derby city centre hub, Melbourne House, on Bold Lane. The special occasion drew a full house of supporters, partners, funders, and community representatives – all gathered to witness a defining milestone in the charity’s history.
The ribbon was formally cut by the Deputy Lord Lieutenant of Derbyshire, marking the opening of the purpose-built space designed to meet the doubled demand for Safe and Sound’s specialist child exploitation services since the pandemic.
Attendees heard from CEO Tracy Harrison, who spoke passionately about the organisation’s mission and how the new hub will transform the charity’s ability to deliver one-to-one and therapeutic support for children, young people, and families affected by exploitation.
Chair of Trustees Mark Richardson highlighted the remarkable community collaboration that made the project possible, acknowledging key funders – including the government’s Community Ownership Fund – and a whole host of partners including Armsons Barlow and Davlyn Construction.
Tracy Harrison, CEO of Safe and Sound, said: “It was truly wonderful to welcome so many people into Melbourne House and share this moment together. Seeing a full house, filled with sunshine and hope, was incredibly special for our whole team. This new hub represents far more than additional space – it represents safety, dignity, and belonging for those who need us most.”
Mark Richardson, Chair of Trustees, added: “The turnout and enthusiasm at the opening demonstrate just how strongly our community stands behind the work we do. Melbourne House is a testament to what can be achieved when organisations, funders, and individuals unite behind a shared commitment to protecting children and young people.”
With multiple rooms for therapeutic interventions, enhanced security features, and a welcoming environment for families, the new hub strengthens the charity’s ability to support those affected by online grooming, sexual exploitation, county lines, and other forms of exploitation.


