Nottingham Venues’ Conference and Events Team has been named as a finalist in the Best Conference/Events Team (Venues) category at the 2025 Conference and Events Awards.
The recognition highlights the performance of Nottingham Venues’ Conference and Events Team, whose work supports hundreds of successful events each year across Nottingham Venues’ portfolio, including the East Midlands Conference Centre, Jubilee Hotel and Conferences and the 4-star Orchard Hotel and Restaurant.
The team, which is led by Melissa Sobo (Director of Sales), Sing Ding Yu (Head of Conference and Banqueting Operations) and Angela Deardon (Director of Meetings and Events), makes a significant contribution to Nottingham Venues, and this has been recognised by the judges. Its focus on providing excellent customer service has led to Nottingham Venues achieving an 80% customer retention rate which is a key factor in the economic success of the business.
Investment in staff wellbeing and development is central to this performance. Initiatives such as the company’s Inspire to Lead programme provide leadership training and career progression, while the creation of a Mental Health First Aid team, wellness days, and team recognition schemes have contributed to high engagement. A recent employee engagement survey found that 77 percent of staff would recommend Nottingham Venues as a great place to work, a figure well above the industry average.
The Conference and Events Awards, now in their 14th year, are widely recognised as one of the leading accolades for the UK events industry. They celebrate the teams, individuals and organisations that go above and beyond to deliver excellence in conferences and events. Winners will be announced at the lunchtime awards ceremony taking place at City Central at the HAC in London on Friday 5 July.
Tom Waldron-Lynch, CEO of Nottingham Venues, said: “We are incredibly proud of our Conference and Events Team. This shortlisting is a well-deserved recognition of their hard work, professionalism and the outstanding service they provide to every guest. It’s an honour to see their efforts recognised at a national level and I hope we are successful on the day.”
