Support for disabled passengers earns award for East Midlands Airport

East Midlands Airport has won a prestigious Business Disability Forum ‘Disability Smart Inclusive Customer Service’ award in the category of inclusive customer service. Disability Smart Awards recognise the work of teams and individuals who have gone above and beyond to improve the experiences of disabled people, and ten were presented at an event in London. Chris Drury, Head of Customer Services at EMA, said: “This award shows our recent investment is being recognised and, more importantly, passengers who rely on the support of our assisted travel team can easily access travel for which there should be no barriers.” East Midlands Airport was congratulated for its innovative and inclusive approach to customer service. The airport has invested heavily in new specialist equipment for disabled passengers. It has introduced easier ways for customers to communicate with the Assisted Travel team wherever they are in the airport. Key to the success of the airport’s inclusive approach to customer service is the relationship with its independent Accessibility Advisory Group. Christiane Link, who chairs the forum, said: “This award truly reflects EMA’s passion for creating an inclusive environment for all customers. It is a significant accomplishment and testament to the work and commitment of the airport’s Assisted Travel team. “East Midlands Airport understands that the lived experience of disability is vital to improving the customer experience. The airport is in constant conversation with me and the advisory group, and it is a pleasure to advise them and see passengers benefit from our collaboration.”

Phenna Group makes fifth acquisition of 2023

Nottingham-headquartered Phenna Group has made its fifth acquisition of 2023 with Cansford Laboratories, cementing a strong start to the year whilst augmenting its rapidly developing Health Sciences platform and adding complementary services to existing offerings. Phenna aims to invest in and partner with selected niche, independent Testing, Inspection, Certification and Compliance (TICC) companies that serve a variety of sectors, ensuring customers’ peace of mind by delivering first class assurance & consultancy services. Formed in 2010 and accredited to ISO 17025:2017, Cansford Laboratories has established its position as a fast, reliable, and innovative leader in high quality drug, alcohol, and steroid testing. Its founders pioneered hair testing more than 30 years ago, dedicating their careers since to improving and expanding the possibilities of drug and alcohol testing. Today, its methods are used by laboratories across the globe. From a base in Cardiff, it offers a UK-wide testing service for individuals and organisations in family law, social care, criminal law, education, and the workplace. Cansford’s team of experts offer hair, oral fluid, nail, and dry blood spot testing with related services including collection and expert witness support. John Wicks, CEO of Cansford Laboratories, said: “We are thrilled to be partnering with  Phenna Group. Having been through acquisition processes in the past, I fully appreciate how challenging they can be. Since first meeting Paul and his team, they acted very professionally, ensuring a smooth and commercially focused process. “Our interactions have been very straight forward, and I’m convinced that Phenna will provide exactly the support we need to help us deliver our exciting future growth plans. Cansford Laboratory have a great team culture and securing a partner that valued that was paramount in our decision making. I look forward to working with the Phenna Group team into the future.” Paul Barry, Group CEO of Phenna Group, said: “Cansford Laboratories is a business that we’ve admired for a while, and I’m absolutely delighted that John and Lolita have decided to partner with us. From our early engagements, it was very obvious our values and cultures aligned and that together, we could continue to build on their already impressive track record. “This deal augments our developing health sciences division and I look forward to welcoming their talented team into our Group and to working with them all, to deliver continued success for the business.” Phenna Group were advised by RSM and Avonhurst. Cansford Laboratories were advised by Lexington Corporate Finance and Berry Smith LLP. Thomas Edwards, a director at Lexington Corporate Finance, said: “It came as no surprise to us that there was significant interest in Cansford from both trade and private equity buyers, considering the organisation’s impressive reputation as a leader in high quality drug, alcohol, and steroid testing. “The business has scaled up considerably since its formation in 2010, thanks to the leadership of John Wicks and Lolita Tsanaclis, so it needed a buyer that matched this ambition. From working with Cansford it became clear that Phenna was the ideal fit. “This transaction builds on Lexington’s strong credentials in the healthcare and TICC sectors, increasing the total value of deals Lexington has advised on in 2023 to almost £150 million.”

Linkline secures £12.5m to accelerate growth

Linkline Transport Limited, a family led warehousing and logistics business based in Wellingborough who boast clients such as Primark and GXO, has been provided with a facility worth £12.5 million from Shawbrook to fund their ongoing growth. Founded in 1993, Linkline offers logistics, haulage, warehousing, and pallet network services across the UK. The business has grown exponentially in recent years under the leadership of Managing Director, James Bowes who assumed the position in 2021. Under James’ leadership the company expanded into the warehousing sector and is now looking to accelerate its growth and move into further sites.
Shawbrook’s hybrid funding package worth a total of £12.5 million, includes a £5 million Confidential Invoicing Finance loan to support working capital requirements. In addition, a structured cash flow facility to support expansion plans is included within the deal. The funding allows Linkline to enhance their current services as well as providing them the headroom needed to explore expansion into additional sites in the near future. Dave Hilton, partner at Mazars conducted the Debt Advisory process on the deal. Matt Ingram at Squire Patton Boggs acted for Shawbrook and Dave Easdown of Knights Legal acted for Linkline. The Financial Due Diligence was completed by Knights Transaction Services. James Bowes, Managing Director of Linkline Transport, said: “Linkline at its heart is a family-owned enterprise and having grown up with the company it is exciting to see the growth we have experienced. Shawbrook has been a fantastic partner throughout the process and ultimately offered us a package that could not be matched in its scope and flexibility. “I greatly look forward to continuing to drive the business forward, with a particular focus on our high-quality warehousing facilities and am pleased to be able to do so with the support of Shawbrook.” Dave Hilton, partner at Mazars, said: “I have had a great relationship with both Shawbrook and Linkline for some time and it was a real pleasure to bring these parties together to facilitate this deal. “Linkline is a promising enterprise that has seen an exceptional level of success in recent years. With the leadership of James being coupled with the funding from a proven lender like Shawbrook, I have no doubt the business will continue to go from strength to strength.” Daniel Martin, senior director at Shawbrook, said: “Linkline are a strong family led enterprise who have been growing at a phenomenal rate in the last few years and we believe this additional funding will help them build on the fantastic platform they already have. “James has been a driving force behind the incredible growth they have experienced. His leadership has taken the business from strength to strength, and we look forward to supporting him as the business continues to expand.”

East Midlands firms need UK and EU to get along better, says Chamber Chief Exec

East Midlands Chamber Chief Executive Scott Knowles says it’s vital for businesses in the East Midlands that the UK has a better relationship with the EU. In  the wake of a House of Lords European Affairs Committee’s report, he said: “As a Centre of Trading Excellence that is a powerhouse for manufacturing innovative goods distributed across the world, the East Midlands economy heavily relies on having positive trading relationships with our international partners – no more so than with the EU, our nearest export market. “Therefore, it’s promising to see the publication of a landmark report that acknowledges how UK-EU relations and trading have been far from ideal in the past few years – reflecting what our members keep telling us – and delivers a series of recommendations to reset the approach in how we work together. “In particular, we welcome clear and well-evidenced proposals for reform of access to the labour market for our employers, which have been battling acute skills shortages for a long time now. “Our latest Quarterly Economic Survey, which formed part of the British Chambers of Commerce’s research that was submitted to the committee, shows that six in 10 East Midlands businesses attempted to recruit in the first three months of this year and, of those, 73% faced problems in filling roles. “Industries like manufacturing, construction, logistics, hospitality and care continue to face huge capacity constraints caused by one of the tightest labour pools we’ve ever witnessed. “We need a fast, efficient and affordable system to access skills from outside the UK when we can’t recruit and train locally. “As we have set out in our Business Manifesto for Growth, the Shortage Occupations List is a key tool to do this but it must be expanded to reflect the reality on the ground. “UK firms are also hampered when it comes to travelling to Europe due to the lack of flexibility in some of the business travel and mobility rules in the Brexit deal, especially in relation to financial, professional and business services. “We urge the UK Government to respond decisively to these findings, so that firms can have the confidence in access to the skilled workers they need to grow their businesses and get economic growth moving.”

North Kesteven’s rural firms encouraged to explore growth grant potential

Expressions of interest are open for a capital grant scheme which will help rural businesses in North Kesteven invest in sustainable growth. The Rural Business Grant is specifically aimed at supporting new and existing rural businesses to develop products, services and facilities of wider benefit to the local economy. Possible examples include farm businesses looking to diversify income streams, growth in the visitor economy including visitor accommodation, and investments in power or energy efficiency which will make a positive contribution to the District reaching net zero. The grant is being delivered by North Kesteven District Council for DEFRA, under the Rural England Prosperity Fund. The first window for Expressions of Interest is open from now until Thursday 1 June. Digital Expression of Interest forms can be found online at www.businessnk.co.uk There’ll then be a first call for full applications, and this will take place when the Expressions of Interest window has closed. North Kesteven District Council Economic Development Manager Alan Gray said: “We’re inviting rural businesses in North Kesteven to register their interest now in the Rural Business Grant, if they have a project they think may be eligible. “These early indications will allow our grants team to make initial assessments of eligibility and provide help where needed from the start, including ensuring applicants are given the time and support necessary to refine and develop investments in line with the objectives of the Rural England Prosperity Fund and meet the various requirements for evidence. “It will also help ensure that proper consideration is given to projects that may require planning permission, or any additional funding or legal matters which need to be concluded within the time frame set out for the delivery of projects.” The minimum grant available through the Rural Business Grant is £5,000, and depending on the project and investment needed applicants may be required to provide match funding. The Rural Business Grant will run until all funds have been awarded, and all projects must be deliverable before 31 March 2025. Full details on eligibility criteria are available with the Expressions of Interest form online. North Kesteven’s Rural England Prosperity Fund allocation is an addendum to the UK Shared Prosperity Fund, to help support rural areas in England and the two Levelling Up Fund missions of improving living standards and growing pride of place. The Rural Business Grant has received £450,000 from the UK Government through the UK Shared Prosperity Fund.

New CFO for Watches of Switzerland

Leicester-based Watches of Switzerland Group is set to appoint a new chief financial officer as Bill Floydd stands down from his role from 12 May. Bill will be succeeded by Anders Romberg, who previously served as the group’s CFO for seven years from 2014 to 2021. Brian Duffy, CEO, said: “On behalf of the Board, I would like to thank Bill for his valuable contribution to the group and we wish him well for the future. “I am delighted that Anders is re-joining the business. He has a strong track record of financial leadership and thorough knowledge of our group, as well as the specialist luxury watch and jewellery categories, and I look forward to working with him again.” Bill Floydd, outgoing CFO, said: “I have enjoyed my time at Watches of Switzerland and would like to extend my thanks to Brian and the wider team for their support. The company has a bright future and I look forward to seeing its continued success.” Anders Romberg, incoming CFO, said: “I am very pleased to be returning to the Watches of Switzerland Group and to once again be working alongside Brian and the team to deliver our long-term strategy and to capitalise on the wealth of growth opportunities available to us.”

Administrators appointed to Alliance Transport Technologies

Chris Pole and Ryan Grant from Interpath Advisory have been appointed joint administrators of Alliance Transport Technologies Limited. Operating from two sites in Clowne (Derbyshire) and Featherstone (West Yorkshire), the company specialises in the remanufacture of electronic components, providing a complete aftermarket solution to the commercial vehicle, bus and coach markets. In recent months, the company has faced a number of challenges, including delays to the launch of its new ESS product. The impact of these factors on trading meant that the company required additional investment to support the business moving forward. After exploring their options, the directors took the decision to seek the appointment of administrators. The joint administrators have retained the majority of the company’s 51 employees to enable operations to continue for a short period while they explore the possibility of a sale of the business and assets. Unfortunately, however, 15 members of staff have been made redundant. The joint administrators will be providing support to those impacted as a matter of priority. Chris Pole, Managing Director at Interpath Advisory, said: “Alliance Transport Technologies has been operating for 30 years, and in recent times, has pioneered the use of remanufacturing electronic components to allow commercial vehicle operators to decarbonise the maintenance of their fleets. “Our focus in the coming days will be to explore the potential sale of the business and its assets, and would invite any interested parties to contact us as soon as possible.”

Light Science Technologies looks forward with confidence as revenue rises but losses widen

Light Science Technologies Holdings plc, the controlled environment agriculture (CEA) technology and contract electronics manufacturing (CEM) group, is looking ahead “with a certain degree of confidence” after “a challenging period” for the business. Newly released audited results for the year ended 30 November 2022 show that revenue  grew by 10.5% to £8.17m, from £7.39m in the year prior. However the company posted a loss before tax of £2.72m. The results come after (post-period) Light Science Technologies raised £1.59m gross proceeds, via a placing, subscription and retail offer, which is to be utilised for group working capital purposes and continued product development and intellectual property protection within the CEA division.

Simon Deacon, CEO of Light Science Technologies Holdings plc, said: “There’s no doubting that this was a challenging period for the company. However the progress made during the year, as we expanded our routes to market across both divisions, means that we can look forward with a certain degree of confidence.

“We have a strong and growing product range providing solutions for a variety of customers and a very healthy pipeline of opportunities. We remain innovative and at the forefront of the sector and are excited about the significant market opportunities. 

“We believe that our energy saving products range will drive new business while the continued food shortages will enable us to showcase our solutions, offering extended season growing.

“Importantly, global trends continue to drive the need to improve food security and, as such, we aim to harness demand and accelerate growth and profitability. Furthermore, as producers seek to navigate the changing landscape, indoor farming is likely to be a key component in tackling ongoing challenges and boosting homegrown food supply. 

“We are reassured by the continued support from existing and new shareholders who participated in the post-period fundraise. The funds raised will help us build on the strong momentum in our target markets. We very much look forward to further extending our reach as we invest in the business – and we believe this will result in increased revenue and margin growth. 

“We see demand trends as a validation of our vision and very much look forward to working with existing and new clients as we position ourselves at the forefront of Agri-tech solutions.”

Ideagen swoops for OnePlace Solutions in second acquisition of 2023

Nottinghamshire-headquartered Ideagen has further strengthened its suite of solutions for regulated industries by acquiring OnePlace Solutions.
The second acquisition of 2023 enhances Ideagen’s collaboration capabilities, enabling greater connectivity of Microsoft 365 within organisations. Ideagen CEO, Ben Dorks, said: “Today’s globalised world means secure and effective collaboration is essential to do business. In highly regulated industries, the need for auditable information management becomes even more crucial. “What James and the team at OnePlace Solutions have created is a trusted suite of solutions, that provide a simplified and consistent way for people to engage with business systems built on Microsoft 365. We know these will bring significant value to existing Ideagen customers and new prospects as we use our global footprint to help extend its reach.” James Fox, founder of OnePlace Solutions, headquartered in Sydney Australia, said: “When we looked at our ambitions for the company – to execute on our product roadmap and continue to lead the market with innovative solutions to help our customers – then this alignment with Ideagen made complete sense. “We like that Ideagen’s values mirror our own, it feels like a good fit, and it already has a footprint in the sectors and countries we operate in, so understand what we are trying to achieve. “The opportunity this presents is exciting and I’m looking forward to the journey ahead of us.” James will remain with Ideagen as head of Ideagen OnePlace Solutions. Ben, who also joined Ideagen through an acquired business, added: “I’m pleased that James is choosing to stay with us and be part of our exciting and ambitious plans. His knowledge and experience of Microsoft integration and enterprise collaboration requirements is a real asset to our team.” Ideagen OnePlace Solutions is a Microsoft Gold Partner providing cloud-based software that enables organisations to do more with their existing Microsoft 365 suite, supporting even greater interconnectivity between applications such as Outlook, Teams and SharePoint, thus increasing productivity, workplace collaboration, and enabling intelligent, compliant information management. The acquisition, Ideagen’s second of 2023 following food safety software Ideagen Qadex in January, builds on Ideagen’s presence in Australia which already includes Ideagen CompliSpace, providing governance, risk and compliance support for sectors such as education and aged care. It also adds to Ideagen’s collaboration portal: Ideagen Huddle, its customisable secure client portfolio, Ideagen PleaseReview, a document review, co-authoring and redaction software application and Ideagen Mail Manager, which solves the problem of storing and sharing important information contained within emails.

Government-funded leadership course helps small business leaders boost performance and resilience

Small business leaders across the East Midlands are invited to take advantage of the 90% government-funded Help to Grow: Management Course which the East Midlands Cyber Resilience Centre (EMCRC) are fully supportive of.

Designed by entrepreneurs and industry experts from the UK’s leading business schools, the course helps small business leaders and senior managers from every industry to boost leadership skills as well as business performance and resilience.

Help to Grow: Management is a 12-week course covering the critical components required to develop a resilient business strategy. It includes online and face-to-face sessions, 10 hours of 1-to-1 mentoring, peer networking, and support to develop a Growth Action Plan. 90% funded by UK Government, the course costs just £750 per person.

This practical leadership course provides time away from the challenges of running a business to invest in your leadership, equipping you with the knowledge and confidence to take your business to the next level:

  • Develop leadership skills across all areas of business including strategic planning, employee engagement, vision and values, finance, and marketing
  • Develop strategies for market segmentation, positioning and targeting to streamline the marketing approach
  • Gain exclusive access to a regional peer network to share practical challenges, ideas, and experiences
  • Work with a mentor to develop a Growth Action Plan tailored to your business and its unique journey
  • Learn how to engage your employees on the business journey and plan the future structure of the organisation
  • Identify new technologies and digital approaches to enhance innovation and productivity across your business
  • Improve operational efficiency to save time and money.

At the end of the Help to Grow: Management Course, you will be ready to lead the change required to scale your business, even in the most challenging of conditions.

To be eligible for the course, your business must employ between 5 and 249 people, and have been operational for at least a year. SMEs employing 10 or more people can enroll 2 senior managers on the course.

The course is delivered by multiple Small Business Charter accredited business schools in the East Midlands, including the University of Leicester School of Business. More information, including course dates and testimonials from course participants, is available from the Help to Grow: Management website.

Ian Harmer, Business Coordinator at the University of Leicester School of Business, said: “I would encourage owners and managers of SMEs with 5 or more employees to find out more by reviewing the participant testimonials at www.le.ac.uk/helptogrow or exploring the case study videos at Help to Grow Management – YouTube. This is a fantastic business opportunity, so do take a look at the resources available to you. The University of Leicester School of Business is delivering the course in both the East Midlands and East of England. The East Midlands course starts on May 5.”

Colin Ellis, Managing Director at the East Midlands Cyber Resilience Centre, added: “The EMCRC exists to help organisations to be resilient to cyber-crime and support them where we can in other ways, too – this is great scheme to help business grow.”