East Midlands Airport (EMA) is recruiting more than 150 customer-facing roles within its security, car parks and passenger services teams as the airport anticipates a strong recovery in 2022.
Last week’s easing of temporary travel restrictions, which were introduced in response to the Omicron variant, has delivered a boost to the travel sector, with consumer confidence rising and bookings surging according to airlines and travel firms.
The airport’s recruitment drive is in anticipation of what is expected to be a busy summer season for passenger travel. Filling vacant security officer roles is the airport’s immediate priority as new starters will need to undergo compliance training, while other vacancies will be advertised in the coming weeks.
The aviation sector was hard-hit by the pandemic. However, a strong and rapid recovery is expected, and East Midlands Airport is forecasting that passenger numbers this year will reach 75-80% of pre-pandemic levels. If achieved, 2022 will be the busiest year for passengers since pre-Covid.
The passenger airlines that serve EMA – Ryanair, JET2, TUI, easyJet, and Aurigny – connect holidaymakers to popular holiday-hotspots across mainland Europe, Eastern Europe and North Africa. The busiest months for passenger travel are April to October during which time two-thirds of annual travellers use the airport.
Customer-facing roles such as those being currently recruited to are critical not only to ensuring safety and compliance but also for making people’s experience of travel a positive one. These roles are ‘front-of-house’ and are ideal for those who enjoy interacting with customers and working as part of a team. The hours offered are also ideal for job seekers looking for a positive work-life balance from a shift pattern.
People interested in finding out more information about what it’s like to work at East Midlands Airport can join a virtual jobs fair on Tuesday 1 February 10am-12pm. Airport colleagues will be joined by representatives of other organisations based across the airport site who are also recruiting. An on-site, in-person jobs fair is planned to take place in February at the airport and EMA’s recruitment team will attend Jobcentre Plus’s virtual jobs fair on 26 January.
Clare James, Managing Director, said: “After two of the most disruptive years in the history of aviation, I am confident that we will turn a corner in 2022. People’s appetite for overseas travel remains undiminished. East Midlands Airport, which is the perfect gateway for holidaymakers who want to be at the poolside, on the beach or ski slopes as quickly as possible with very little hassle, will see a surge in passenger demand this year. We need to ensure that we have the right people in our team to be ready for this so that passengers have a positive start to their trip and that we continue providing a welcoming service for those who enjoy the ease of using our airport.”
What sets EMA apart from many other airports is its cargo operation which has surged during the pandemic in response to consumer and business demand for next-day deliveries and time-critical goods which has helped with EMA’s resilience over the last two years. EMA security staff are key to the smooth running of this side of the business too.
As well as joining a friendly and supportive team, airport employees enjoy many benefits including:
- free on-site parking while on duty
- retail discounts and savings
- 24-hour employee assistance programme
- MAG pension scheme which doubles your contribution
- discounted travel on some bus services
- discounts on MAG products such as Escape Lounges and holiday parking at airports
- career growth opportunities
How to apply