Iresa, the Beeston based energy supplier with less than 100,000 domestic customers, has ceased trading.
The energy supply of Iresa customers will continue as normal, and their outstanding credit balances protected under Ofgem’s safety net. Ofgem will choose a new supplier to take on Iresa’s customers.
Ofgem are asking Iresa customers to avoid switching supplier and to “sit tight, take a meter reading and wait until your new supplier contacts you,” so that handing over of Iresa’s customers to a new supplier, and paying back their outstanding credit balances, is as hassle free for customers as possible.
Rob Salter-Church, Ofgem’s interim executive director for consumers and markets, said: “If you are an Iresa customer there is no need to worry as we will make sure your energy supplies are secure and your credit balance is protected.
“Ofgem is working to choose a new supplier as quickly as possible for you. Whilst we’re doing this our advice is to ‘sit tight’ and don’t switch. Your energy supply will not be affected and will continue as normal – the thing that will change is that your energy will come from a new supplier.”
A notice on Iresa’s website states: “Iresa Limited will be ceasing to trade. Ofgem, the energy regulator, is appointing a new supplier for its customers. Customers need not worry, their supplies are secure and credit balances are protected.
“Ofgem’s advice is not to switch, but to sit tight and wait until the new supplier has been appointed. This will help make sure that the process of handing customers over to a new supplier, and honouring credit balances, is as hassle free for customers as possible.”