A balanced approach to growing a better business: by James Pinchbeck, partner at Streets Chartered Accountants

James Pinchbeck, partner at Streets Chartered Accountants, considers a more balanced approach to growth. It is widely recognised that businesses need to grow to remain competitive and to continue to trade, however what constitutes or is meant by growth is not necessarily the same thing for everyone. Growth can come about in many ways including through the development of new products or services, innovation in systems and processes, adoption of new technologies and response to market and customer demands. For many business leaders, though, it is a focus on increased revenue and certainly it feels that there is often more talk about generating more sales or turnover than perhaps the other areas for growth. What drives that quest for revenue though can vary. For some it might be the founder, entrepreneur, or business leader themselves. For others it might be the pressure of external investors or shareholders or even the board of directors and employees. Whether it is driven by market forces such as customer demand or an individual’s ego could be up for debate. Certainly, it is widely acclaimed that chasing turnover is vanity, while focusing on profitability is sanity. Whilst a growth strategy that is well considered, resourced and implemented is likely to succeed, ill-conceived and thought-out plans or rather a lack of them are less likely. How many times have we seen rapid growth businesses come unstuck, with issues around funding shortages, declining profits, low staff morale, poor systems and processes, ethical compromise, regulatory risks, breakdown in culture and even loss of focus on what made the business successful in the first place. It can also be the case that many who aspire for growth are not structured or in shape for growth. The question is then perhaps if you don’t focus on growth for growth’s sake, what should you focus on. How about on building a better business? In contrast to focusing on solely the revenue line, attention turns to other areas of the business including improving customer service, systems and processes; staff training and developing, adopting new technologies and digital transformation. Building a better business requires a holistic approach that encompasses strategic vision, operational excellence, customer focus, and a commitment to continuous improvement. By implementing these strategies, businesses can enhance their performance, achieve sustainable growth, and create lasting value for stakeholders. While growth is crucial for business sustainability and competitiveness, an excessive obsession with it can lead to various negative consequences. Therefore, perhaps there is a need for a more balanced approach that considers long-term stability, ethical practices, employee well-being, and customer satisfaction that ultimately gives rise to more sustainable growth, as well as a better business. See this column in the July issue of East Midlands Business Link Magazine here.

Wavensmere Homes eyes Midlands brownfield land

Wavensmere Homes is seeking brownfield development opportunities in excess of three acres within city centres and towns across the Midlands. The firm – which currently has 3,500 plots in production or planning – is gearing up to deliver 1,000 new homes per annum, in order to double turnover to circa £250m. Established in 2015, the privately-owned housebuilder handed over the keys to 522 homes during 2023. The business and its associated SPVs are on track to achieve a £115m turnover during 2024. Construction is anticipated to commence on five new developments this year, which have a combined GDV of close to £350m. James Dickens, Managing Director of Wavensmere Homes, said: “Land assembly, planning and pre-construction work can take several years. The new administration in No.10 has big ambitions to speed up the process, which we welcome and support, but changes will take time to implement at a local level. We couldn’t be prouder of our pipeline of major residential-led sites, but we need to acquire more development land before this year is out. “The area we have intrinsic knowledge of is the East and West Midlands. It’s where our executive and management team live, where the majority of our core supply chain partners are based, and where we have an existing track record and established working relationships with local authorities. “We would love to do more in Wolverhampton and across the Black Country, as we firmly believe the Birmingham ripple effect should be accelerating the regeneration of well-connected locations, such as Smethwick, Walsall and Dudley. “In the East Midlands, we are keen to acquire our first sites in Leicester and Nottingham, as well as build upon our reputation in Derby. Our redevelopment of the former Derbyshire Royal Infirmary into the Nightingale Quarter is in the final phases, and we have the redevelopment of Friar Gate Goods Yard, Milford Mills near Belper, and Full Street in the Cathedral Quarter in our immediate pipeline. “Complex, dirty land, with historic assets is our sweet spot. We are keen to hear from landowners and agents with new opportunities.” Wavensmere Homes is currently constructing the £106m Belgrave Village development in central Birmingham and the £130m Barrelman’s Point scheme on the Shotley Peninsula in Suffolk. The firm has become one of Derby’s most prominent residential developers, with its multi-award-winning £175m Nightingale Quarter. The former Florence Nightingale-designed hospital on London Road – which had laid derelict for a decade – comprises 925 houses, apartments, The Pepperpot restaurant, and a range of residents’ amenities. Late last year, the firm received the green light from Amber Valley Borough Council for the £22m redevelopment of Milford Mills, which overlooks the River Derwent, located between Belper and Duffield in north Derbyshire. 69 new homes will be delivered on the historic site, which is within the Derwent Valley Mills UNESCO World Heritage Site. Wavensmere’s £75m Friar Gate Goods Yard redevelopment in Derby city centre received planning committee approval in April 2024. The 276 houses and apartments will be available for occupation from 2026. The firm’s plans for the redevelopment of one of the final plots of vacant land within Derby’s newly revitalised Cathedral Quarter are currently being considered by Derby City Council. 195 studio, one- and two-bedroom apartments are proposed for the Full Street site, within a u-shaped nine-storey red brick building.

Miller Knight appoints trio of industry big-hitters to senior team

Three industry heavyweights have joined the senior team at East Midlands construction company Miller Knight. Previously long-serving senior directors at Derbyshire-headquartered G F Tomlinson, Chris Flint, Andrew Foster and Jamie Braybrook, have moved across to Miller Knight to add significant strength and expertise to its structure. The trio will boost Miller Knight’s market share with ambitious plans to sustainably expand its service offerings within the regional construction market. Chris Flint, former MD at G F Tomlinson, is Miller Knight’s new regeneration director. Andrew Foster has been made commercial director and Jamie Braybrook is chief estimator. Chris said: “The rise and rise of Miller Knight is something that excited me – and I wanted to be part of the company’s growth, helping to further support its expansion and capability. “After meeting Miller Knight chief executive David Dickson, and the other directors and visiting many of their current construction sites, I was not only impressed by how the business was set up – but also by the commitment of the staff and the company’s collaborative working approach.” A £24 million turnover multi-discipline principal contractor formed two decades ago, Mansfield-headquartered Miller Knight is primarily known for its specialist divisions dedicated to remedial fire protection. The company has built its reputation, carrying out complex and sensitive regeneration and refurbishment projects across the UK for the public and private sectors, delivering substantial schemes across education, health, blue light and residential. Chris added: “It is clear to see that Miller Knight’s reputation is increasing and that this ambitious company has a team of directors who have a clear vision for the future and I very much wanted to be part of those plans. “I’m truly excited about using my experience and knowledge of the industry to support the company’s continued growth across both the public and private sectors.” The company has seen year on year growth for the past seven years with revenues set to double again for this upcoming financial year, with an order book reaching close to £50 million in turnover. David Dickson, chief executive, said: “Adding Chris, Andy and Jamie to our team was an exciting opportunity for us. They are extremely experienced, will be great people to work alongside and will only strengthen our capabilities. We feel honoured to be able to have the opportunity to work with them all and are really looking forward to watching them settle in and helping us to continue to grow. “To date, the company’s growth has been nothing short of extraordinary. We are taking our rightful place among some of the region’s biggest name firms and will no doubt become one of the fastest growing construction companies of 2024. “Businesses are all about people. Here at Miller Knight, we take pride in being a great place to work, we have a great culture, and we have built a fantastic team over the years – and that is the main driver behind our successes to date.”

Sales and rents targets smashed at new Nottingham development

Residential property investment expert Centrick Invest has completed the sale of all 27 apartments at one of Nottingham’s new developments. Centrick Invest has been working alongside developer Landstar Ltd to find buyers for the high-specification loft-style apartments at The Glassworks – a converted Victorian factory building at Crocus Street in a Conservation Area. The Birmingham and Hong Kong based Centrick Invest team agreed sales to UK investors, overseas investors and owner-occupiers. The properties ranged in price from £150,000 for one-bed apartments to £275,000 for two-bedroom lofts. It took just eight months to agree sales of all of the apartments. The Glassworks forms part of the Southern Gateway £250 million regeneration area which will include a major new retail complex, a new library and 75,000 sq ft of public space. Regeneration projects totalling more than £2 billion are underway or in the pipeline, including a college campus and 850,000 sq ft of Grade A office space. The permitted development conversion of the historic glassworks site was launched off plan in a number of territories. Nottingham has continued to grow in popularity with both domestic and international investors and over 90% of the development has been acquired by off-shore buyers. Centrick Invest’s new homes and investments director Andy Butts said that they had seen as much as a 20% increase on the expected rental values achieved in comparison to the estimated figure pre-launch. “We are thrilled at the results we have achieved at The Glassworks where we have smashed both our sales and rental targets,” said Andy. “Our team sold all the apartments before the development was complete, and the rents are higher than we had anticipated. It is a great result for our investors and demonstrates the strength of the buy-to-let market in Nottingham. “The city has a very strong investment story to tell. There is a huge amount of investment in various regeneration and infrastructure schemes which helps to improve city centre living. Nottingham has always been popular with students but we are increasingly seeing young professionals choosing to make their homes in the vibrant centre of the city.” Andy added: “We have very successfully engaged the overseas distribution arm of Centrick Invest to deliver the very best outcomes for our UK clients, including Landstar Ltd. Working alongside several developers over the past 12 months, we have been able to offer overseas investors some very attractive opportunities and it is great to see so many sales being agreed.”

Another step forwards for North Hykeham Relief Road

Lincolnshire county council’s Executive has given officers the green light to pursue the necessary legal orders and land acquisitions for the North Hykeham Relief Road project.

The county council’s Executive voted to progress with publishing the legal orders during their meeting on Tuesday 2 July. Cllr Richard Davies, Executive Member for Highways, said: “This is another huge milestone for the project that brings us one step closer to making the final piece of Lincoln’s ring road a reality. “The next step is to publish the legal orders and wait while the consultation process is underway. Once the consultation period’s ended, we’ll have a clearer idea of whether a public inquiry will be needed. “There’s an enormous about of legal paperwork to get through with a road of this size before we can actually start building, but we’re doing all we can to move things along so we can start works late next year. “In the meantime, the team will also continue working on preparing a full business case for the DfT.” Construction of the new relief road is expected to start in late 2025 and to be open by late 2028. The cost of the project is currently estimated to be between £180m and £208m. The North Hykeham Relief Road project will see a new dual carriageway built, linking the A46 Pennells Roundabout to the newly constructed Lincoln Eastern Bypass, creating a complete ring road around the city. As part of the project, new roundabouts would be built at South Hykeham Road, Brant Road and Grantham Road. A number of bridges would also be constructed, including at Station Road and over the River Witham.

Chesterfield-headquartered housebuilder’s bid for rival rejected

Chesterfield-headquartered Avant Homes has made a bid for housebuilder Crest Nicholson, battling offers from rival Bellway. The latter, however, says it has rejected the “unsolicited, preliminary, indicative proposals from Avant Homes regarding a possible all-share combination of Crest Nicholson and Avant.”

The deal would retain the listing of Crest Nicholson on the Main Market of the London Stock Exchange.

The Avant proposal implied Avant shareholders, including its main shareholder, Elliott Investment Management, would own approximately 30 per cent of the enlarged group.

After evaluating the Avant proposal with its financial advisers, Barclays and Jefferies, Crest Nicholson concluded it was not currently minded to engage in discussions regarding a potential transaction with Avant due to being in an offer period for a possible all-share offer from Bellway. 

Crest Nicholson recently rejected a second bid from Bellway, saying it significantly undervalued the business and its future standalone prospects and was not in the best interests of Crest Nicholson’s shareholders.

IMA Architects backs Developer of the Year at the East Midlands Bricks Awards 2024

IMA Architects has joined the sponsor line up for the East Midlands Bricks Awards 2024, backing the Developer of the Year category. Formed in 1997 by David Isherwood and Ian McCann, IMA has evolved into one of the leading UK Architectural Companies, with a strong reputation built on quality of design and client focus. IMA operates across all sectors, with particular expertise in large-scale logistics warehouse developments. Anthony Day, Managing Director at IMA Architects, said: “The Bricks Awards are always a fantastic event that brings together some of the best companies and experts within the East Midlands construction industry. “We are proud to support the awards so that Business Link can continue to highlight the excellent work being done in our region and recognize the businesses and individuals that are driving growth in the industry. IMA Architects works with several of the leading developers in the Midlands so we wanted to show our support by sponsoring the Developer of the Year Category. “Good luck to everyone who is planning on entering the awards!” The East Midlands Bricks Awards, which will take place on Thursday 3rd October, at the Trent Bridge Cricket Ground, recognise development projects and people in commercial and public building across the region – from office, industrial and residential, through to community projects such as leisure schemes, schools and public spaces. We also highlight the work of architects, agencies and those behind large schemes. Winning one of these awards will add considerably to a company’s or individual’s brand and enhance their commercial reach significantly. To nominate your (or another) business/development for one of our awards, please click on a category link below or visit this page.
Award categories include:

Nominations end Thursday 5th September

A highlight in the business calendar, winners will be revealed at a glittering awards ceremony on Thursday 3rd October, at the Trent Bridge Cricket Ground – an evening of celebration and networking with property and construction leaders from across the region. Tickets can be booked for the 2024 awards event here. Connect with local decision makers over nibbles and complimentary drinks while applauding the outstanding companies and projects in our region. Attendees will also hear from keynote speaker Paul Southby, partner at Geldards LLP, chair of the Advisory Board to Nottingham Business School, chair of Broadway independent cinema, trustee of Clean Rivers Trust, chair of Nottingham Partners, board member of Marketing Nottingham and Nottinghamshire, and former High Sheriff of Nottinghamshire. Thanks to our sponsors:      

             

To be held at:

Growth momentum continues in financial services

Financial services business volumes grew solidly in the second quarter, building on a strong rebound in Q1, according to the latest CBI Financial Services Survey. Firms expect volumes to increase at an even faster rate over the next three months. The quarterly survey, conducted between 30 May and 17 June, also showed that optimism increased and headcounts grew for the fifth consecutive quarter. However, profitability fell slightly, and the value of non-performing loans increased for the second consecutive quarter. Key findings:   
  • Business volumes grew solidly in the quarter to June (weighted balance of +22%) for the second consecutive quarter (+36% in March). Firms expect volumes to increase at an even quicker rate in the next three months (+53%).
  • Optimism increased in the quarter to June, compared with three months ago (+17% from +29% in March).
  • Average spreads declined in the quarter to June (-16% from -19% in March) but are expected to increase next quarter (+11%).
  • The value of non-performing loans increased again in the quarter to June (+11, unchanged from March), seeing the joint-fastest rise since early 2021. However, they are expected to be unchanged over the next quarter (+1%).
  • Profitability fell slightly in the quarter to June (-5% from +37% in March). The decline is set to be short-lived, with FS firms expecting profitability to increase strongly next quarter (+46%).
  • Headcount grew in the quarter to June (+18% from +40% in March), but this marked the slowest rise in the five-quarter run of growth seen so far. Firms expect headcount to grow at the same pace next quarter (+18%).
  • Firms expect to increase investment in IT in the next 12 months (compared to the last 12). However, capital expenditure on land & buildings and vehicles, plant & machinery is expected to fall considerably.
    • The cost of finance was the most commonly cited factor likely to limit investment over the next 12 months, rising to its second-highest share on record (36% from 11% in March).
    • The share of firms citing inadequate net returns as a concern fell noticeably from March (22% from 46%), while the proportion citing demand uncertainty also fell sharply (to 16% from 53%).
Louise Hellem, CBI Chief Economist, said: “Financial services firms have seen a second strong quarter in a row this year, with optimism and business volumes continuing to rise. Positive business conditions have supported a further increase in headcount in the sector. However, investment plans remain mixed as concerns around the cost of finance were at their most widespread in nearly a decade. “Businesses will be looking at the General Election, and the clear mandate given to the incoming government, as a reset moment for the economy. That means looking to the new government to hit the ground running and staying laser-focused on delivering growth. It’s those tough decisions, taken early, that will help us to attract investment, seize growth opportunities and revitalise our pitch to global investors.”

Clowes Developments purchases major Mansfield mixed-use development site

Clowes Developments have purchased a 35-acre site at Pleasley Hill in Mansfield. Pleasley Hill was initially presented to the land and planning team at Clowes Developments in 2017 by land promotor, David Winterbotham. Since then, extensive due diligence and research into the site’s potential has been happening behind the scenes and resulted in an off-market deal and outlined planning consent to develop the site. At a time when the group have been heavily developing existing land banks across England and Scotland, the purchase of Pleasley Hill demonstrates Clowes’ commitment to growth, ensuring a healthy pipeline of future development remains in place for years to come. Thomas Clowes, Managing Director at Clowes Developments, said: “The length of time this has taken highlights the need for strategic land when immediate opportunities are hampered by planning restrictions or heavily fluctuating markets. “Fortunately, this is something Clowes has in abundance, and I’m delighted to be able to add another active site to our portfolio. “Remarkably I’ve been working with David Winterbotham on this since I was a graduate surveyor, luckily for myself and the group it’s been a pleasure to do so. We’re very excited to get this one out of the ground in the coming months.” Clowes and their team of professional advisors have been working with the local authority, Mansfield District Council who allocated the site for development in their ‘adopted local plan 2013-2033’, to create a masterplan that meets the need of the community and surrounding areas. The site at Pleasley Hill achieved outlined planning consent for a mixed-use development in 2023. In line with the adopted local plan, Pleasley Hill will benefit from 320,000 sq ft of employment opportunities ranging from industrial, manufacture and logistical use to convenience, filing station, retail and leisure facilities. The site also has outlined consent for 850 homes with housing developers lined up to deliver the residential arm of this development. Clowes Developments are currently working with Avant and David Wilson Homes to bring forward the residential element of the development.

Local business leaders react as Labour wins UK general election

Labour has won the general election in a landslide, with Keir Starmer set to become the new Prime Minister. Following the news, local business leaders have reacted. East Midlands Chamber Chief Executive Scott Knowles said: “Business wants the best outcomes that will remove barriers to economic growth in the East Midlands and we look forward to hearing the new Government’s plans as soon as possible.

Scott Knowles
“Government’s purpose is to create an economic environment that allows businesses to invest, to create and sustain jobs – and then to get out of the way to allow business to thrive. That’s what the business community needs for growth in the East Midlands and we stand ready to advise and hold the new government to account at both national and regional level to ensure that enacting the needs of our region’s businesses is top of the list. “Business currency is confidence – confidence means growth, investment into people, plant and machinery and digital transformation. Our Manifesto for Growth sets out what businesses in the East Midlands need across the areas of Investment, Innovation, International Trade and Infrastructure. We’ve presented it to Westminster; it’s ready for the new government to get on with and I urge its implementation.”   Chris Freeston, Nottingham Office Managing Partner and National Head of Banking and Finance at law firm Freeths, said: “As predicted in the polls, the election has resulted in a strong Labour victory. In terms of the impact on business, Keir Starmer and Rachel Reeves have met with most of the FTSE 350 in the last 18 months and have been courting the wider business community.
Chris Freeston
“The expectation is that in return for offering stability, planning reform to accelerate housing and infrastructure and a ‘business friendly’ environment to generate much needed growth, the new government will introduce greater rights for employees. This could include employment rights from day one, which may adversely impact retail and seasonal employers such as agriculture and hospitality, and potentially be much more interventionist than the previous government. As ever, we will have to wait and see exactly what changes are implemented and how quickly.”   Leanne Mordue, director of Derby digital marketing firm JDR Group, said: “I think this win for Sir Keir Starmer is going to be welcomed by our clients and our industry, because his campaign has been built on change and stability.
Leanne Mordue
“If he is able to deliver that, people will experience the increase in optimism you get when things change and then they will appreciate a period of stability and the kind of steadiness he has been talking about. “We’ve had nothing but bad things after another for the past few years and that’s created nothing but uncertainty. Even though stability sounds dull, businesses will appreciate a period of calm because it’s more predictable, and that’s good for business.”   Malcolm Prentice, group chairman of rail depot maintenance firm MTMS, based in Moira, Leicestershire, said: “Rail is important to Britain, so I want this new Government to treat it seriously and take time to understand it. I don’t want them to use it as a political grandstanding opportunity, or to ignore it because it’s not an obvious vote winner like the NHS or schools.
Malcolm Prentice
“The last transport minister who really understood the railways, in my opinion, was Patrick McLoughlin. Now that we have a new government, I hope that whoever is appointed transport minister starts off in the right way. “No speeches, no instant changes – they need to begin by listening, and listening to the right people, who are the SMEs whose livelihoods truly rely on the rail industry and who rarely, if ever, get a say on their own industry. “The rail industry needs to change and they are the ones who deserve the chance to help shape the future.”   Penny Strutton, business psychologist and leadership specialist, Think Forward Consulting, said: “Keir Starmer’s leadership marks a pivotal moment for the UK, with Labour set to address years of conservative mismanagement. Effective change management is essential to restore pride and prosperity. Starmer must articulate a clear vision of success, supported by a comprehensive strategy with specific goals and timelines. Strong, visible leadership is crucial, with Starmer and his team championing the change and involving key stakeholders, including political allies, civil servants, and the public.
Penny Strutton
“Consistent messaging builds trust, and regular updates on progress, successes, and challenges are essential. Encouraging feedback and dialogue ensures that concerns are understood and addressed. Engaging individuals at all levels fosters ownership and commitment, while providing necessary training and support helps people adapt to new ways of working. “Identifying and celebrating early successes builds momentum and demonstrates the benefits of change. Ensuring these quick wins align with long-term goals is vital for sustainable improvement. Tracking progress through key performance indicators allows for regular reviews and adjustments, with flexibility to adapt strategies based on feedback and changing circumstances. “Promoting values and behaviours that support change, such as accountability and collaboration, is critical. Addressing resistance constructively ensures smoother transitions. By applying change management best practice to a huge political overhaul, Starmer and Labour can manage change effectively, delivering immediate benefits and setting the stage for long-term prosperity.”   Dr Selina Ambrose, product manager of Promethean Particles in Nottingham, said: “Seeing a new Government arrive can be a very exciting time. My hopes are that whichever Government is in power will make it a priority to support the UK’s science and technology companies who are doing exciting work to try and tackle the most important environmental issues the world faces today.
Dr Selina Ambrose
“Here at Promethean Particles we are scaling up an exciting class of compounds, called Metal-Organic Frameworks, to industrial volumes and have won significant funding in order to carry out our work. It would be great to see a new Government championing this country’s innovative science and technology companies, both at home and on the world stage. “During Covid, the world saw what can be achieved when scientists unite and collaborate to address a major global issue, by creating vaccines. Let’s see the new UK Government prioritise its support for science and business to collaborate and make significant impact in tackling climate change, water shortage, and the many other environmental issues facing mankind today.”   Matt Clutterham, owner of Derby-based brand and transformation agency Q Branch Consulting, said: “It is businesses that create the most important and impactful change in our world, not governments.
Matt Clutterham
“Although governments control such things as tax, minimum wage and legislation, it’s important for business owners and leaders to take personal responsibility for the strategies, actions and leadership that will drive their organisations forward, not just rely on, or blame governments. “The results reflect the importance of trust, brand promise, proposition and a human centred approach in building loyal followers, customers and teams.”