Streamlining business processes – from inefficiency to cost savings

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In the dynamic business world, operational efficiency is the key to unlocking significant cost savings. However, the landscape is often cluttered with inefficiencies that impede progress and drain valuable resources. This concise guide will explore the journey from identifying inefficiencies to implementing streamlined business processes that result in tangible cost savings. Unravelling inefficiency Think of your business as a well-oiled machine, with each department playing a critical role in its smooth functioning. Inefficiencies are like clogs in the gears, leading to wasted time, resources, and, ultimately, unnecessary expenses. These inefficiencies can manifest in various forms, from redundant workflows to communication bottlenecks – a widespread problem – and outdated technologies, disrupting the seamless operation of the business. Identifying inefficiencies: a systematic approach The first step in streamlining business processes is a meticulous audit of your workflows. Engage with your team to understand their challenges and identify obstacles in day-to-day operations. Pinpointing inefficiencies requires a critical examination of existing processes and a willingness to question established norms. Communication challenges: addressing the issues Communication breakdowns are a common source of inefficiency within organisations. Messages lost in translation, delayed responses, and misaligned objectives can lead to costly errors. Streamlining communication channels, fostering transparency, and leveraging collaboration tools can significantly improve the flow of information across the organisation. Leveraging employee expertise: an internal source of efficiency Within the intricate machinery of your business, your employees are the engineers and operators who understand the nuances of day-to-day operations. Harnessing their expertise is a powerful tool in identifying and rectifying inefficiencies. Regular training programs, open communication channels, and a culture that values continuous improvement can unlock the potential within your workforce to contribute to streamlined processes. Recognising and utilising internal knowledge fosters a sense of ownership and promotes a collective effort toward operational efficiency. Outsourced financial teams: a strategic approach to efficiency One of the most impactful ways to streamline financial processes is by leveraging the expertise of an outsourced financial team. A partner like Price Bailey, with its specialised financial services, can bring a wealth of experience to the table. From managing complex financial tasks to ensuring regulatory compliance, the benefits of an outsourced finance team are many and diverse. Arguably the biggest advantage is the way they allow businesses to focus on their core competencies. This strategic approach improves efficiency in financial operations and contributes to significant cost savings by eliminating the need for an extensive in-house finance team. Outsourced financial teams are equipped to handle tasks such as bookkeeping, tax compliance, and financial analysis with precision and efficiency. Their specialised knowledge ensures that financial processes are streamlined and optimised for maximum cost-effectiveness. By entrusting these critical functions to experts, businesses can navigate the intricate financial waters with confidence, knowing that their financial ship is in capable hands. Continuous improvement: nurturing an adaptive culture Streamlining business processes is not a one-time endeavour; it’s a continuous journey of improvement. Cultivate a workplace culture that embraces change and values ongoing refinement of processes. Regularly review performance metrics, gather feedback from employees and customers, and stay abreast of industry trends. This proactive approach ensures that your business remains agile and responsive to evolving market dynamics. By nurturing an adaptive culture, you empower your team to identify and address inefficiencies in real-time, creating a resilient and forward-thinking organisation. Investing in technology for long-term efficiency gains Technology serves as the backbone of modern business operations, and investing in the right tools can yield substantial efficiency gains. Whether it’s adopting advanced project management software, customer relationship management systems, or automation tools, technology can streamline processes across various departments. By reducing manual workload, minimising errors, and enhancing collaboration, these technological investments contribute to both short-term efficiency improvements and long-term cost savings. Regularly assess the technological landscape to stay abreast of innovations that can propel your business toward greater operational efficiency and financial success. Data-driven decision making: precision in operations In the realm of business, data serves as a critical navigator, offering insights into performance metrics, customer feedback, and market trends. Implementing data-driven decision-making processes ensures that every adjustment is purposeful and contributes to long-term cost savings. Ripple effect: cost savings across operations As you streamline business processes, a ripple effect occurs, influencing every aspect of your operation. Reduced lead times in production, faster response times in customer service, and a more agile approach to market changes all contribute to significant cost savings. The efficiency gained in one area positively impacts the entire business, creating a holistic effect on the bottom line. Final thoughts: toward sustainable success In the expansive landscape of business, streamlining processes is not merely a way to operate efficiently; it is the core of sustainable success. By identifying and addressing inefficiencies, businesses can save costs and position themselves as agile contenders in the market. As we move forward into an uncertain future, let streamlined processes guide your business to new horizons where efficiency and cost savings drive success.

Plans for a new Ollerton Town Centre revealed

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Transformational plans for a new Ollerton Town Centre have been revealed as part of an ongoing regeneration project.
The initial plans for Ollerton Town Centre will see a new public sector hub with services of the Town and District Council complemented by a brand-new state-of-the-art library, boutique cinema and residential, retail and hospitality units. Councillor Paul Peacock, Leader of Newark and Sherwood District Council, said: “We have been working hard to develop an exciting regeneration project in the town centre that keeps Ollerton’s resident’s thoughts, ideas, needs and wants at the heart of the future of the town. “The new Town Centre Hub will be vital to the residents of Ollerton, meaning they can access a range of important services on their doorstep and take advantage of new state-of-the-art facilities that all ages can enjoy. “The plans will also reinvigorate the town and allow local businesses to grow and thrive. We are really looking forward to making these plans a reality for the people of Ollerton. “There will be other opportunities for you to have your say and what you think of the plans as they develop throughout Spring and Summer 2024 before submitting the proposals for planning consent; more information on this process will be available on our website soon.” Newark and Sherwood District Council are delivering this transformational project alongside their key partners; Ollerton & Boughton Town Council, Johal PLC (owners of the Forest Centre), and Nottinghamshire County Council. The plans come after it was announced that Sherwood will benefit from a £20 million investment as part of the Levelling Up Fund Round 3.

2024 Business Predictions: Ben Slater, Chartered Financial Planner and Director, Stephen Eve Financial Planning Ltd.

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It’s that time of year, when Business Link Magazine invites the region’s business leaders to offer up their predictions for the year ahead.  It has become something of a tradition, given that we’ve been doing this now for over 30 years. Here we speak to Ben Slater, Chartered Financial Planner and Director at Stephen Eve Financial Planning Ltd. As a Financial Adviser, I’m often asked ‘what will stock-markets do next year’. The honest answer is I don’t have a clue, and no one does. The markets have been impacted by ‘once in a lifetime’ events each year since 2020 that anyone making predictions could not have foreseen. I’ll therefore predict how the wider economy is looking, and how this might play into stock markets. I look forward to being proved wrong in 12 months’ time! Many economic forecasts are seeing another tough year for growth across all sectors and countries, but it’s felt the ‘hard part is over’. We are likely to see inflation continuing to fall, with ‘normal rates’ expected by the end of 2024 after the post Covid, War in Ukraine and ‘Mini Budget’ shocks have passed. This also plays into the labour market, with wage inflation expected to flatten. It’s felt that most global Central Banks have eased off on interest rate hikes, with the desired goal of slowing inflation achieved. This will help people plan things like re-mortgages and savings with more ease. All of these factors should therefore see global stock markets perform positively with less volatility. Here’s hoping that we aren’t in for another ‘once in a lifetime’ event and that 2024 will be a little more dull! We tell all our clients that investing is for the long term, and we are therefore not focused on the next year too much. That said, given the flat and volatile years since 2020, we’re due a positive year and all the economic factors are heading in the right direction.

Asbestos management company scoops national award for growth at glittering ceremony

Asbestos management consultancy Acorn Analytical Services Northampton has been named one of the UK’s best small businesses after winning a Silver Award for High Growth at the National SME Awards in London. The iconic Wembley Stadium was the venue for the ceremony which celebrated the achievements of small to medium-sized enterprises across the UK. Acorn Analytical Services Northampton took home the Silver Award for High Growth in recognition of a remarkable year which has seen them increase turnover, move premises, open a new regional office and grow their team. Director Ian Stone said: “To be able to have our work recognised at a national level is a huge achievement for us and shows just how far we have come over the past ten years. We are absolutely thrilled with this award – it really does mean the world to all of us.” This Silver Award is just the latest in a long line of accolades for Acorn Analytical Services Northampton this year. In July, the company won the award for High Growth and were named Overall Winners at the Northamptonshire SME Awards. And just last month, they were also named West Northants Business of the Year at the Northamptonshire Business Awards.

£200,000 programme to create a more inclusive workforce

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Admin and More, the Kettering business which offers tailored support via virtual PA services, is set to launch a programme that has the power to transform thousands of lives and change the landscape and culture of the UK workplace.The company, set-up and run by Elizabeth Wright is aiming to raise £200,000 to create a more inclusive workforce by providing meaningful work placements for all individuals with disabilities.The programme, called EmpowerAbility, will include: six weeks of office-based work experience, essential skills development, 12 months of ongoing tailored support and mentoring, and an employment scheme with inclusive employers.It will initially be run as a pilot project from Admin and More’s new Kettering HQ and if this is successful, Elizabeth plans to expand across the country by collaborating with more businesses and opening more offices.By creating this movement, Elizabeth and her new Diversity and Operations Manager, Samantha Roberts, aim to help 156 disabled people get and stay in employment in the first year.With a funding goal of £200,000, Admin & More can ensure it can provide the essential support needed to create inclusive work opportunities and environments, with the funding covering essential expenses such as training, resources and support services.Elizabeth said: “This is not just a project. This is an opportunity to dismantle barriers, challenge conventions and champion inclusivity. This is building a future where individuals with disabilities not only find employment opportunities but thrive in them. This is all about making people realise that they DO COUNT and WE DO CARE.”Samantha, who was diagnosed with ADHD aged 42 and has now made it her mission to make a difference to others, added: “EmpowerAbility will be a Disability Work Placement Project which aims to give every disabled individual a fighting chance in the professional world.  “The rather unsettling truth is that too many people with disabilities, whether physical or hidden, are not in employment. Indeed, many companies choose to remain non-inclusive, often side-lining those with disabilities instead of recognising their worth – often out of fear of the unknown or of simply getting things wrong.”According to gov.uk, from July to September 2022, the disability employment rate fell whilst the non-disabled employment rate rose, meanwhile a November 2023 report by the TUC highlighted a shocking “pay gap.”Elizabeth added: “The mission is simple, but far from easy. Create a more inclusive workforce by providing meaningful work placements for all individuals with disabilities. This isn’t just about ensuring they have jobs; it’s about ensuring they have careers where they can flourish, and grow, making significant contributions to our country’s growth and prosperity.”

Council confirms Victoria Centre Market closure

Nottingham City Council has met with traders at the Victoria Centre Market to update them on the current situation after announcing last year that it intended to exit the lease it currently holds on the market due to increasing costs and subsidies required to operate it into the future. Negotiations with asset managers Global Mutual, on behalf of the owners of the Victoria Shopping Centre, and traders have been both complex and protracted, given the need for all sides to put forward their views. At the meeting, it was confirmed:
  • Stallholders will be able to continue trading until summer 2024 when the market will close down
  • No new traders will now be taken on
  • Further conversations about next steps will be given to traders early in the New Year, including compensation payments where appropriate
  • Negotiations will continue with Global Mutual about terminating the lease agreement
The council leases the market space in the Victoria Centre and provides a large annual subsidy. On top of this, it is estimated that substantial funding would need to be invested for longer-term improvements to help it operate effectively – meaning the total cost to keep the market running for the remaining 50 years of the lease would be significant. Victoria Market has been operating from its current site since 1971, and in recent years it has not been performing well and is less than half occupied. In 2015, there was a six-fold increase in service charges placed on the market and it was also badly affected by the Covid pandemic, despite the council providing support to traders through Government grants to reduce and spread the cost of rent. Councillor Pavlos Kotsonis, Portfolio Holder for Leisure and Culture at Nottingham City Council, said: “We understand how difficult the past year has been for stallholders and are sorry that it has taken so long to provide more clarity on the situation. Budgetary factors and internal discussions have undoubtedly delayed the decision-making process, and we would have liked to be able to update traders before now. “In its heyday, Victoria Market was a busy, popular venue but sadly it has been under-used for years. There is an ever-decreasing number of loyal customers who retain great affection for it, but, more widely, people’s shopping habits have changed. This is a national trend, not unique to Nottingham, and the effect of the pandemic has been significant in that. “However, increased service charges meant the council has had to subsidise its operation for many years, on top of a number of traders falling into rent arrears. In light of further spending controls currently in place, the sort of investment that would be needed is something we simply cannot meet. “I hope the meeting today has given stallholders the clarity they’ve been seeking on the future of the market, and our officers will continue to work closely with them over the coming months to offer help and support ahead of its closure.”

Businesses back action at M1’s Junction 28 to unlock the region’s economic potential

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Businesses based around Junction 28 of the M1 are joining calls for government investment to address the now famous queues the junction faces every day. A report released by Midlands Connect highlights the real benefits of upgrading the junction.
Speaking to Midlands Connect, local firms outlined the junction is costing them business, damaging the environment, putting employees at risk, and even holding back local economic growth. One of the firms reliant on the junction is Alliance Healthcare Ltd, who operate nationally from their Derbyshire distribution centre, delivering healthcare supplies to over 17,000 pharmacies, hospitals, doctors and health centres, across the country. They have warned that without improvements to the junction, delivery of these vital healthcare supplies could be put at risk, saying: “The daily issues we encounter with Junction 28, being two minutes away, introduces challenges that could potentially affect the delivery of these medical products.” A Transport Manager at XPO, reiterated the strategic importance of the junction for the region: “The junction is in a great strategic location. However, it suffers from the excessive amount of traffic and congestion. If we can address these issues, we will be able to secure economic development for the wider region.” Another firm outlined that they felt the junction could be throttling the area from reaching its potential as a thriving hub of business and employment, saying: “To grow the local economy, it’s key that we have the infrastructure to reinvigorate this area, and get some more businesses in.” Not only do firms believe the current junction arrangements are holding back the local economy, but also that they are creating dangerous road conditions and unnecessary pollution levels for local people. One local business representative said: “The stationary traffic caused by the junction is nothing short of an environmental disaster for local people. We have looked at all sorts of interventions we could undertake to improve air quality, however we need the government’s support.” Another local business warned of an “alarming rise” in serious incidents, saying: “We must acknowledge the alarming rise in serious incidents and address the flaw immediately to allow opportunities for a safer route, not just for business but for those living in nearby communities.” Maria Machancoses, CEO of Midlands Connect, commenting on the release of the report said: “We have listened to the concerns of local businesses and stakeholders, and there is a unanimous call for action to address the challenges which are posed at this junction. “Investing in this critical infrastructure is not just about improving traffic flow; it is about unlocking the economic potential of the entire region, reducing pollution and keeping road users safe.” Mark Fletcher, MP for Bolsover, said: “I’d like to thank Midlands Connect for putting this report together. It’s incredibly important for us to engage with key stakeholders like XPO Logistics, Alliance Healthcare, and the Co-op, to help build our case for upgrading the junction. “The evidence is clear. Whether that’s from residents in South Normanton and Pinxton, the County Council, or local businesses, Junction 28 in its current capacity is not fit for purpose. We have made great progress on our plans for Junction 28, but we now need the Government’s support to get it over the line.” Councillor Renwick, Cabinet Member for Infrastructure and Environment at Derbyshire County Council, said: “This is a key junction on the Derbyshire/Nottinghamshire border, providing access to the M1 and linking with arterial routes to Derby, Mansfield, Ashfield and surrounding areas for freight and commuters alike. “Business growth and economic development in this area are being hindered by this bottleneck junction which desperately needs levelling up to receive the kind of investment we see down south. “This must happen if we are to advance and keep this part of the East Midlands moving, and I wholeheartedly support the proposal for government funding to avoid the risk of worsening congestion and delays in the years to come.”

Administrators appointed to plant-based meat and cheese manufacturer

James Clark and Howard Smith from Interpath Advisory have been appointed joint administrators to VBites Foods Limited. Founded in 1993, VBites is a manufacturer and wholesaler of plant-based meat and cheese. The company operates from two manufacturing sites in Peterlee, County Durham, and Corby, Northamptonshire. The company had recently seen increased pressure on cashflow due to the impact of rising raw material costs and energy prices, as well as a softening of consumer demand for alternative protein products in the wake of the cost-of-living crisis. The directors sought to explore their options, including making attempts to secure additional funding. Unfortunately, however, a funding agreement was unable to be reached, leaving the directors with no option but to seek the appointment of administrators. The joint administrators will continue to trade the site in Peterlee while they seek a buyer for the business and its assets. Consequently, 29 members of staff based at the Peterlee site have been retained by the joint administrators to assist them with trading. The joint administrators have also retained 25 employees at the site in Corby to assist with the fulfilment of outstanding orders. However, 24 employees across the business have been made redundant. James Clark, joint administrator and Managing Director at Interpath Advisory, said: “VBites is one of the UK’s leading manufacturers of vegan food products but unfortunately, and in common with many other companies across the food manufacturing sector, had seen trading impacted by rising commodity and energy prices. “Our immediate priority is to provide support and assistance to those employees impacted by redundancy, as well as seeking a buyer for the business and its assets. We would encourage any interested parties to make contact with us at the earliest opportunity.”

Glimmers of recovery for East Midlands economy, but steep challenges remain for 2024

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A sharp drop in the quantity of debts owed by firms in liquidation in the East Midlands, as well as a decrease in the number of local companies with overdue invoices on their books, is a welcome cashflow boost for the local economy as businesses head into 2024.

According to the Midlands branch of R3, the UK’s insolvency and restructuring trade body, levels of debts owed by businesses in liquidation in the region fell by 28.17% in November compared to October, while the number of local companies with invoices overdue for payment has continued to fall since May of this year. The latest monthly statistic for businesses with late invoices remains high, however, at 23,229.

R3 Midlands’ figures, which are based on an analysis of data from business intelligence provider Creditsafe, also highlight a mixed picture for start-ups in the region. While the number of new businesses fell by 4.43% in November compared to the previous month, the latest figure of 2,419 is 8.23% higher than 12 months previously in November 2022.

R3 Midlands chair Stephen Rome, a partner at the Midlands office of law firm Penningtons Manches Cooper, said: “East Midlands businesses have been battling economic issues for three-and-a-half years now, and corporate insolvency numbers have been rising as more and more directors run out of options.

“It is encouraging to see some improvements in cashflow conditions, as well as evidence of entrepreneurial appetite, but as we head into 2024, inflation remains high and core prices continue to rise.

“It’s impossible to predict whether the current Christmas trading period will be a badly-needed boost for local firms or the final blow. It’s critical, therefore, that directors are alert to any signs of financial distress and act on them promptly.

“There is a significant amount which can be done to rescue and support East Midlands businesses, beyond traditional insolvency solutions, if help is taken early enough.”

HR & Employment business welcomes experienced associate employment solicitor

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A HR & Employment company has continued its growth by adding an experienced solicitor to its ranks.

Derby-based Precept has welcomed Alex MacAskill as an associate employment solicitor.  She joins the four-strong legal team at the Mansfield Road based business. 

Alex, who has previously worked for Smith Partnership, says that she is looking forward to a new challenge with Precept. 

“I like the fact that Precept pride themselves on ‘doing law differently’,” she said. “Their advice is straight to the point, and they simplify even the most complex of situations.  

“I have known and admired (director and co-owner) Rob Tice for several years, and I am looking forward to being given the opportunity to work directly with corporate clients, and to the fresh challenge that joining Precept brings.” 

Director and co-owner Rob Tice said: “We have gone through a huge period of growth over the last 12 months at Precept and we are delighted to welcome Alex to the team; we are now one of the largest HR & Employment Law team in the East Midlands. 

“She offers a wealth of experience and fits our ‘fresh and accessible’ approach perfectly; to do things differently with a no-nonsense attitude, and to continue to build meaningful relationships with clients and our community.”