Azets strengthens tax practice in the Midlands

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Azets, the accountancy firm and business advisor to SMEs, with 14 offices across the Midlands, Shropshire, and Welsh Borders, has strengthened its tax practice in the region with three senior appointments. Gurj Sandhu, Stuart Bentley and Jay Mistry have all joined Azets in specialist tax roles as the firm continues to broaden and grow its expertise both in the region and nationally. Gurj Sandhu, Partner and National Head of Capital Allowances with Azets, is dual qualified as a chartered surveyor and accountant, specialising in capital allowances and land remediation relief. Gurj qualified at a Big 4 firm and later moved on to establish the central region capital allowances team at RSM. Gurj advises across a broad range of clients and sectors and his experience includes discussions with HMRC to agree capital allowances claims, as well as specialist consultancy reviews of internal capital allowances systems and processes. Stuart Bentley, Research & Development (R&D) Tax Director with Azets, joins from Fortus Business Advisors & Accountants. Stuart is an experienced advisor, specialising in the optimisation of government incentives, primarily R&D Tax Credits. He has a in degree in Materials Science, a PhD in Mechanical Engineering, and a Masters in executive coaching, helping him get a deeper understanding of clients’ businesses. Jay Mistry, R&D Tax Manager with Azets, has experience in the automotive and engineering industries before moving into financial services and working at a top 15 accounting and business advisory firm, consulting on R&D Tax. Jay was most recently Senior Consultant with BDO, working with SME clients to deliver R&D benefits by preparing accurate, technical projects for R&D relief. Clare Clifford, Head of Tax – Midlands, with Azets, said: “I’m thrilled to welcome Gurj, Stuart, and Jay into the Azets team. The rate of growth of our Midlands tax practice in the past year has reflected the urgent need for SMEs to take specialist advice and optimise their tax position against an extended period of economic uncertainty in the UK. This is apparent in our region and across the country – and our extended office network will benefit from these appointments and our enhanced specialist capability in tax allowances and R&D tax. “It’s more important now than ever before for businesses to seek professional advice to fully understand the reliefs available to them and how they can prepare for confirmed and speculated tax changes in the next 12 months. The addition of Gurj, Stuart, and Jay will help our clients to plan and structure appropriately, providing certainty and stability despite challenging economic circumstances.”

Support for covid-hit businesses reaches milestone

The recovery of Leicestershire businesses affected by COVID continued this week with the number of SMEs receiving support hitting the 100 mark.  100 local businesses have signed up for the Start Up Business Support or SUBS programme, aimed at businesses that started in or after 2018 and were then interrupted by the pandemic. The support takes a number of different forms, depending on what each business needs.  The digital marketing expertise SMARTUP programme is provided by the agency So Very Creative; the company Incrementa is providing six weeks of mentoring, weekly workshops and 1-2-1 support; the Accelerator programme from Leicester Start-Ups CIC is six weeks of workshops, round tables and mentoring.  They have also provided weekend workshops for businesses that are unavailable during the working week. Finally, NBV are delivering the three-week programme ‘Gearing for Growth’. Each provider aims to build the confidence of the new businesses as well as providing essential skills to make sure they can grow and overcome any barriers that may arise in future. There are still a further 90 places available for any Leicestershire business that launched in or after 2018 and whose trading was interrupted by COVID. Sonia Baigent, Chair of the Business Gateway Board, commented: “COVID affected us all in different ways and it hit these businesses at a crucial time in their development.  We’re happy to support them to make up for lost time and start growing.  We would encourage any Leicestershire business in a similar situation, to get in touch to receive the support that’s available to them.” Any business interested in discussing the SUBS programme should call the Business Gateway on 0116 366 8487 and ask to speak to a Business Adviser.

Dynamic team expansion to drive ambitious growth at Newsome

Over the last few months, temperature control and humidity experts, Newsome, has been actively recruiting key personnel to expand its experienced team – to help drive the company’s ambition to become the largest privately owned temperature control company within the UK. The latest industry specialists to join the company include Chris Flynn, as sales manager and Rob Whyte, as contracts manager, both joining the Process Temperature Control division; whilst John Askew joins as contracts manager for the expanding HVAC & Refrigeration team. The addition of these new recruits will enable Newsome to strengthen its presence across core markets as well as broadening into new sectors and service areas. Chris Flynn will help Newsome drive their business growth strategy in the Process Temperature control division. He has carved a successful career in the temperature control industry, having spent the last 16 years working for ICS Cool Energy. Chris says: “I am really excited to join Newsome. Being a smaller, privately owned company gives me the opportunity to use my skills to make a significant difference to the companies’ growth, particularly in the North & Midlands. I am looking forward to furthering my career with such a dynamic and ambitious team.” Rob Whyte brings over 40 years of industry experience to the business, having spent the last 10 years working in the confectionary sector as technical director for Hilton Process Solutions. Rob explains why he was keen to join: “I was looking for a new challenge. When I met Richard Metcalfe, I was really inspired by his passion and enthusiasm and vision for the business. I am really excited to join the team and play an integral part in the delivery of their business growth strategy, leveraging my extensive experience in project management and client services.” With over 15 years in the industry, John Askew says: “I am really excited to join Newsome in their HVAC & Refrigeration team. In my previous role at Sovereign Air Movement, I worked alongside Newsome on a number of projects and was always impressed by the competence and professionalism of their personnel. I respected the fact they always worked directly with customers, rather than via third party contractors, which always led to greater customer satisfaction. I am looking forward to helping them expand their presence in this key business sector.” Richard Metcalfe, director at Newsome, concludes: “Recruitment is a key part of our strategy to drive the business forward, to enable us to meet our ambitious growth targets. Having experienced and passionate people on our team is crucial to our continued success. “We pride ourselves on providing a personalised, tailored solution to each of our customers. We are delighted that Chris Flynn, Rob Whyte and John Askew have recently joined us. They each bring valuable industry experience to the company, plus the maturity and motivation to help us deliver exceptional customer service.” Over the coming months Newsome will continue with its expansion plans and looks forward to welcoming a number of additional personnel across the business in the new year. Richard says: “We are now on the hunt for competent, highly motivated, service technicians and rental sales managers to join our fast-growing team – we invite anyone who may be interested to get in touch.”

Ridge appoints Building Surveying Partner in Leicester

Ridge and Partners LLP (Ridge) has appointed Andrew Jenkins as Partner to lead its Building Surveying practice in Leicester. Andrew brings over 18 years’ experience in the property industry, with expertise in dilapidations, technical due diligence, and building surveying services. Andrew joins Ridge from Uppingham School in Rutland where he spent three years as Estates Director working on a range of capital and revenue projects. Prior to this he was a Director at CS2 Chartered Surveyors, establishing its Birmingham office in 2010 and later taking over as head of its London office in 2014. Andrew will head up a new building surveying arm that enhances the existing disciplines offered by Ridge Leicester – including Architecture, Quantity Surveying, Project Management, and Mechanical and Electrical. To support the growth, Ridge is recruiting four new building surveyors in the coming months. Speaking of his appointment, Andrew said: “I’m looking forward to playing my part in the success of Ridge and developing a building consultancy team here in the East Midlands. Celebrating its 75th anniversary this year, Ridge has a strong reputation built on providing exceptional client service and I’m excited to contribute to its continued growth. “The most rewarding part of my job is working with clients to solve their property questions. Whether it is settling a dilapidations claim or delivering a refurbishment project, every day brings a new challenge. I’m lucky to have the opportunity to build a team of talented individuals who enjoy the very same challenge. “Property is ever-changing and in the coming years there will be an exciting evolution of property types and sectors. As a successful multidiscipline property and construction consultancy, Ridge can continue to deliver savings, increase efficiencies, and provide property solutions to a range of blue-chip clients.” Matthew Francis, Partner and head of the Leicester office at Ridge, said: “We’re delighted that Andrew has joined us to lead the building surveying team in Leicester. He has a wide range of sector experience and technical knowledge that will benefit both new and existing clients. He is experienced in building teams, and I am confident we can deliver a market-leading building surveying arm in the East Midlands.”

Duo of deals at SEGRO Logistics Park East Midlands Gateway see 860,000 sq ft of warehousing snapped up

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SEGRO has signed two deals for more than 862,000 sq ft of warehousing at its flagship UK big box development, SEGRO Logistics Park East Midlands Gateway, leaving just one big box plot available. Global logistics company, Arvato, agreed a lease for a 220,000 sq ft unit, which is the first speculatively developed warehouse at SEGRO Logistics Park East Midlands Gateway. Arvato secured the BREEAM Excellent rated building in September 2021, whilst it was still under construction. SEGRO has also signed a pre-let agreement with a leading supply chain management company to occupy a new 640,000 sq ft, BREEAM Excellent warehouse on a 10-year term. Construction is scheduled to start in January and complete in Autumn 2022. The customer is expected to create up to 400 new jobs at the 30-acre site. SEGRO Logistics Park East Midlands Gateway started construction in 2017. It was initially anticipated to be a 10-year programme, however strong uptake means there is only one big box plot remaining, which can accommodate up to 700,000 sq ft, with all other plots being either operational, under development or committed. Andrew Pilsworth, Managing Director, National Logistics at SEGRO, said: “We are seeing sustained warehouse demand in the East Midlands logistics market, with ongoing supply chain challenges driving companies to build operational resilience and occupy high-quality space in the best locations. “We’re proud that we have been able to develop SEGRO Logistics Park East Midlands Gateway more quickly than originally anticipated to meet these customer requirements and thrilled that our first speculative unit at the park has let so quickly. “It’s fantastic that Arvato, which is also a customer of ours in Poland, has selected SEGRO Logistics Park East Midlands Gateway for its new state-of-the-art distribution hub. The building is being developed to the highest design and sustainability standards. It is a great name to add to the logistics park community and will bring valuable employment opportunities to the local area.” Tobias Uthmann, Managing Director UK at Arvato Supply Chain Solutions, said: “With the new site, we aim to meet the high demands of our existing as well as potential new customers and are very pleased that the capacity at East Midlands Gateway will allow us to plan for the long term with a distribution centre that fits perfectly into our growth strategy. By 2023, we will be able to excellently implement our growth plan.” The new customers will join Kuehne + Nagel, Amazon, ShopDirect, Games Workshop and DHL at the 700-acre logistics park, which is located adjacent to East Midlands Airport and close to Junction 24 of the M1. The on-site rail terminal, operated by Maritime, is fully operational with trains transporting goods across the UK linking other strategic rail freight interchanges and major UK ports such as Southampton, Felixstowe, London Gateway and the Channel Tunnel. Once complete, SLPEMG is expected to support over 9,000 jobs.

University of Nottingham collaborates on new research centre to accelerate the UK’s electrified future

GKN Automotive, a global leader in drive systems, has announced its new Advanced Research Centre – created to develop next-generation eDrive systems powering future electrified vehicles and increase engineering capability in the UK to meet Net Zero commitment. GKN Automotive is partnering with the University of Nottingham and Newcastle University to push the boundaries of eDrive technology and accelerate modular innovation. The collaboration will focus on the development of ultra-high efficiency EDUs for future electric vehicles. The Advanced Research Centre is being supported through £3.5m in funding from the Melrose Skills Fund, to increase the automotive electrification knowledge capability and strengthen research and development in the UK. The project will be virtually shared between the engineering departments at the University of Nottingham and Newcastle University, with research teams at each university operating collaboratively with engineers at the GKN Automotive Innovation Centre. Gordon Day, Managing Director, GKN Automotive Innovation Centre, said: “GKN Automotive is a pioneer of advanced eDrive development and this new research partnership will play a key role in strengthening the innovation of electrification technologies for future advanced propulsion systems. “We are extremely proud that this research will be in partnership with Newcastle University and the University of Nottingham, two renowned and respected global leaders in automotive electrification engineering research. Both institutions will also play a leading role in helping us develop a supply of high-calibre engineering talent, which is essential to enable us to put the UK at the forefront of global automotive industry innovation.” This collaborative research not only spearheads the development of disruptive technology innovations in eDrive but supports the UK’s technology roadmap set out by the Advanced Propulsion Centre (APC). It also further strengthens GKN Automotive’s collaborative links within the UK Innovation Network. Both partner universities are part of the Advanced Propulsion Centre’s ‘spoke’ community. The initiative brings together specialist academic, technological, and commercial expertise from across the UK to share best practice for the development of low emission propulsion technologies. The University of Nottingham is the APC’s spoke for power electronics, and home to the Driving the Electric Revolution (DER) Industrialisation Centre – Midlands; while Newcastle University is the spoke for electric motors, and leads the national network of four DER Industrialisation Centres including the Driving the Electric Revolution Industrialisation Centre – North East. The Centres are backed by £33m UK Government funding (UK Research and Innovation (UKRI)), providing open access facilities with state-of-the-art equipment. They bring together the UK’s technology and manufacturing expertise in electrification research and development. The network will help propel UK manufacturing to the forefront of global efforts to tackle climate change and ensure the UK can reach net zero emissions by 2050. The Melrose Skills Fund is a £10m fund, allocated over five years across GKN Aerospace and GKN Automotive, developing and promoting engineering skills in the UK. The first phase of investment saw the launch of the Skills Development Programme at the Abingdon Innovation Centre, supporting the development of engineering skills through STEM engagement, apprenticeships, training opportunities and internal staff upskilling. This next phase now focuses on Research.

CEO to step down at Image Scan as second profitable year delivered

Image Scan, the Leicestershire-based supplier of X-ray screening systems to the security and industrial inspection markets, has reported a second profitable year, despite the continuing impact of COVID-19. In preliminary results for the year ended 30 September 2021 the company posted a pre-tax trading profit of £189k, up from £112k in the year prior. Sales however dipped from £3.5m to £2.9m, following a “subdued first half.” Meanwhile Image Scan’s chairman has announced a role change as part of the firm’s succession plan. Bill Mawer, chairman and Chief Executive of Image Scan, said: “It is gratifying to be able to report that a second profitable year has been delivered, despite the continuing impact of the COVID-19 pandemic on our customers, our supply chains and our staff. “Important ‘firsts’ in the year included: first sales of the AXIS-CXi cabinet X-ray machine, first portable X-ray sales in North America and key new customers in the UK. The product development programme continues to move forward, and I look forward to launching more new products in FY22. “As part of the Board’s succession plan, I will relinquish the CEO role in January and we will appoint Vincent Deery, currently Sales Director, as Interim CEO. Vince and I have worked closely on the development of the organic growth plan for the business, and I have every confidence in his ability to play a larger part in implementing that plan. “I will continue to drive strategy and product development, allowing Vince to focus on sales and operations. All the board remain optimistic for the future of Image Scan.”

Metalfacture named Leicestershire Business of the Year

Metalfacture, a manufacturer that has transformed its business from being a solely domestic trader to an exporting success story, has been crowned the Leicestershire Business of the Year by East Midlands Chamber. The Wigston-based company – which now sends deliveries to more than 54 countries worldwide, with exports accounting for about half of sales – also won the Excellence in International Trade category and Outstanding Growth Award at the Leicestershire Business Awards, which was held on Friday (3 December) in conjunction with the Chamber’s annual Christmas Lunch. Founder Ben Jones-Fenleigh started the company as a sheet metal work sub-contractor but diversified over the past few years to make its own products. It has used its wealth of manufacturing knowledge to create innovative displays used in shops that increase brand awareness and impulse sales, with a specialism in beverages, small convenience stores and petrol forecourts. Customers include Heineken, Molston Coors, Asda and Sainsbury’s. The Leicestershire Business Awards, held in partnership with headline sponsor Mazars, recognised winners across 13 categories, ranging from Business Improvement Through Technology and Environmental Impact Award within an organisation to individual honours for Entrepreneur of the Year and Apprentice of the Year. There were new categories this year for Collaboration Project of the Year and Excellence in Innovation. Finalists, chosen by a judging panel of the Chamber’s senior leadership and board of directors, as well as sponsors, discovered their fate during a gala dinner attended by hundreds of people at Leicester Tigers’ Mattioli Woods Welford Road stadium – marking a return for face-to-face celebrations after being held virtually last year. Scott Knowles, Chief Executive of East Midlands Chamber, said: “There has been so much to celebrate within our business community despite a challenging 18 months and these awards have showcased some of the incredible companies that call our region home. “As the economic recovery continues, and new opportunities present themselves in a new era of global trade and sustainable business, these are just the kinds of organisations we should be highlighting when we’re shouting about everything the East Midlands has to offer. We know it’s a great place to do business and these are living proof. “We received so many high-calibre applications, which demonstrated how the pandemic hasn’t been a period in which we have just stood still. Instead, the time afforded for reflection has led to many companies seeking out new opportunities, innovating and driving themselves forward. “While last year offered us a different kind of experience in a virtual awards ceremony, it was great to be back holding such a landmark event for the business calendar in person once more. Once again, we are so thankful to our sponsors for making this event so successful.” The Leicestershire Business Awards – one of three awards hosted by the Chamber, along with Derbyshire and Nottinghamshire – were hosted by comedian Dom Woodward. A raffle and auction was held to raise more than £3,000 for East Midlands Chamber president Eileen Richards MBE’s three chosen charities this year – Chesterfield Samaritans, Help the Homeless Leicester and Nottinghamshire Hospice. Eileen, who owns Leicester-based ER Recruitment, gave a speech in which she explained how much the city where she has always lived means to her, as well as its strong entrepreneurial community – with four and a half businesses for every 100 residents, and 85% of those companies having fewer than nine employees. She also referenced the economic opportunities on the horizon, with Leicestershire securing £54m from the Government’s Levelling Up Fund to back projects including Pioneer Park, Pilot House and the remodelling of the city’s railway station. Commenting on the awards, she added: “During my year as president, I’ve been privileged to witness some of the amazing success stories that don’t always receive the wider recognition they ought to, so I’m thrilled to see some of these come to the fore at East Midlands Chamber’s Business Awards. “The Leicestershire Business Awards has shone the spotlight on some well-deserving winners from my hometown’s thriving entrepreneurial community, but I’d also like to congratulate the finalists for their outstanding entries too as we had some really strong competition across many categories this year. “Metalfacture is a very worthy winner of the Leicestershire Business of the Year and shows just what can be achieved by having the boldness of ambition to diversify into new products and markets. “British manufacturing’s badge of quality will be at the heart of our economic recovery and post-Brexit global trading relationships, so it’s really encouraging to see one of Leicestershire’s own flying the flag across the world, from Japan to the USA.”

Winners of Leicestershire Business Awards

Business Improvement Through Technology Winner Due Diligence Checking   Finalists Kitking North Warwickshire and South Leicestershire College Steps Conductive Education Centre   Community Impact Award Winner Zinthiya Trust   Finalists Alex’s Wish Charity Link Hope Against Cancer Shama Women’s Centre   Outstanding Growth Award Winner Metalfacture   Finalists Loughborough Finance for Sport Jake & Nayns Myonex Pattersons Commercial Law   Environmental Impact Award Winner Abacus Flooring Solutions   Finalists Go Travel Solutions Michael Smith Switchgear PacWolf   Commitment to People Development Award Winner Precision Facilities Management   Finalists Alex’s Wish Noble Events Pick Everard REAL Education   Apprentice of the Year Winner James Cook – C S Ellis Group   Finalists Millie Clayton – Almac Group Emily-Rose Moore – Hinckley & Bosworth Borough Council Chloe Grantham – Paragon Sales Solutions Alice Deeping – Unsworth Sugden Group   Entrepreneur of the Year Winner Brij Thankey – Precision Facilities Management   Finalists Jaz Kaur and Narinder Nijjar – Fraser Stretton Estate Agents Satwinder Sidhu – Paradigm Wills and Legal Services Navroop Kaur – Prime Casual Alex Slack – The House of LM   Education and Business Partnership Award Winner MIRA Technology Institute   Finalists De Montfort University – Small Business Leadership Programme Loughborough College North Warwickshire and South Leicestershire College REAL Education   Excellence in Customer Service Winner Furnley House   Finalists Glenfield Electrical Growth Partners Kazzoo Paradigm Wills and Legal Services   Excellence in International Trade Winner Metalfacture   Finalists A Mistry Worldwide Express (UK)   Small Business of the Year Winner Your Tender Team   Finalists Arthur Civil Engineering Charnwood Regency Guest House Precision Facilities Management We Love Surveys   Excellence in Innovation Winner Structural Adhesives   Finalists Access Rating Penny Price Aromatherapy Printvision (UK)   Excellence in Collaboration Winner De Montfort University – Round-tip Knives   Finalists Alex’s Wish Creative62 Joined-Up Working Associates Leicestershire Cares   Business of the Year Winner Metalfacture

End of year disruption threatens to de-rail Midlands’ recovery but businesses pledge to expand globally and create jobs

Midlands business leaders fear supply chain disruption will affect their ability to offer the usual range of products and services, impacting end of year trading, according to new research from accountancy firm, BDO. The bi-monthly Rethinking the Economy survey of 500 leaders of medium-sized businesses reveals a third of businesses in the region are planning to increase the prices of their goods and services as a result. Despite these pressures, more than half (58%) of companies in the region expect to see their revenues return to pre-pandemic levels within 12 months. There is a sense of cautious optimism looking into 2022 with nearly a quarter (22%) of Midlands companies surveyed prioritising investment in international expansion and creating new jobs (20%) to support future business growth. One in five Midlands businesses are looking to drive growth into the US next year and 22% are looking towards Asia for sources of growth. The research provides an insight into the mid-sized businesses which BDO calls the ‘economic engine.’ This group of companies comprises mid-sized, private equity-backed and AIM-listed businesses, which contribute £1.3 trillion to the economy and create almost 8 million jobs. When asked which area of public spending would have the greatest positive impact on their business in 2022, one in five (22%) of the region’s companies called on the Government to invest in public services as a priority for growth. Nearly a quarter (23%) of businesses shared concerns that a decision from the Bank of England to increase interest rates could have the greatest impact on their business over the next 12 months. Tim Foster, partner at BDO in the Midlands, said: “Businesses in the region have been hoping for a strong finish to a year which started with so much uncertainty. Businesses have continued to face issues of rising costs, supply chain challenges and talent shortages. “According to ONS data published at the end of November, economic output in the West Midlands is still down nearly 10% and the East Midlands is around 5% below pre-pandemic levels, lagging behind regions such as Yorkshire, the North West and North East. “Despite this and the continued speculation around interest rate rises ahead of the Monetary Policy Committee decision later this month and fresh concerns around COVID-19 restrictions, mid-market Midlands businesses are demonstrating the ambition and their hallmark resilience as they plan for 2022. “It’s positive to see investment intentions around international growth and creating new jobs, which suggests we will see a strong recovery in the region’s new economy.”

Leicestershire businesses give big for babies at charity ball

Businesses from across Leicester and Leicestershire have raised a huge £39,000 for a new neonatal ventilator and other equipment that will save countless lives. More than 360 people from 15 local and national businesses came together with NHS staff at Leicester Hospitals Charity’s first ever Heroes Ball on Saturday 27 November to raise money for this life-saving equipment. The event, hosted by BBC Radio Leicester presenter Ady Dayman at Winstanley House in Leicester, also focussed heart and minds on the impact of Covid over the last 18 months, remembering those whose lives had been lost and paying tribute to the heroic NHS staff who have worked tirelessly to protect their patients throughout the pandemic. Money was raised through a live auction and silent auction with prizes ranging from Nevill Holt Opera tickets to furniture from Charles Bentley Furniture, match day hospitality tickets at Leicester City FC and a round of golf with Foxes legend Gerry Taggart. Corporate sponsors BVM Medical, Berkeley Insurance Group and the Thakrar Foundation also funded tables for 90 hospital staff to join in the celebrations, in thanks for all they’ve done to care for the people of Leicestershire. One of the key corporate sponsors was Leicester wholesaler, Anand International. Vic Sethi, said: “It was an excellent event with great entertainment, speeches and food. We, the Anand and Sethi family, are honoured to be sponsoring the NHS as we owe it to them. This is the least we can do to show our appreciation for their hard work. We are so grateful and proud of everyone working directly or indirectly for the NHS. We stand shoulder to shoulder with the NHS at all times.” Another key sponsor was Nuffield Health Leicester Hospital. Stephen Haselip, sales and services manager, said: “We are pleased to offer our continued support to the NHS and the teams at University Hospitals Leicester at this challenging time and we are especially proud to support the Leicester Hospitals Charity as it offers so much help and support to the local community.” Gavin Bee, healthcare client director at NTT DATA UK, said: “University Hospitals Leicester is an important client of ours and we are so proud to be able to support its charity’s first ever NHS Heroes Ball, raising vital funds and celebrating caring at its best. We all look forward to next year’s event which we know will be even bigger and better.” The ventilator will mean that the neonatal team at Leicester Royal Hospital will be able to care for its 1,600 babies a year with the most up-to-date equipment. The money will also be used to fund other desperately needed equipment across the hospital. Lisa Davies, director of Leicester Hospitals Charity, said: “To see so many businesses get involved and give so generously was incredibly heart-warming and we cannot thank them enough. The difference this will make to the lives of so many babies and their families when they are most in need is huge.”

Switch flicked to give Derby a “once in a generation” internet super-boost

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An internet supplier has cut the ribbon to begin offering thousands of Derby homes and businesses access to the city’s new full-fibre internet network, describing it as a “once-in-a-generation opportunity to prosper.” Gigabit Networks joined forces with Derby Mayor Councillor Robin Wood to officially launch its service at a ceremony held last week (Dec 2). Derby is the first city in the East Midlands and among the first in the UK to enjoy the benefits of full-fibre internet technology, which will enable subscribers to stream TV, take part in video conferencing or use cloud computing quicker and more reliably than at present. The technology is being seen as a game-changer for the city because not only will the superfast speeds give its businesses a huge commercial advantage over competitors in others cities, but, as Councillor Wood pointed out, it also promises to boost Derby’s bid to become a City of Culture in 2025 and could be vital in helping the city win the race to become home to the new state-owned rail transport body Great British Railways. Gigabit Networks, which is operating from an office in Uttoxeter Old Road, is working in partnership with CityFibre, which is installing the all-important cabling that will create a full fibre internet network beneath Derby’s streets as part of an initial £45m private investment. The network uses 100% underground fibre optic cables, which transmit data quicker and more reliably than the traditional copper wire network and have so far been laid outside 8,000 homes and businesses in parts of Mackworth, Allestree, Mickleover, Abbey, Arboretum and Darley wards. CityFibre is laying more and more cable every day, but since it is the installer and not an internet service provider (ISP) itself, it does not connect individual properties to the network itself. Instead, it is working in partnership with companies like Gigabit Networks. Dan Ilett, co-founder of Gigabit Networks, said: “Our recent experience of lockdown showed everybody how critical good connection speeds are and, with more and more data being shared and received across the internet each day, the need for a fast and reliable connection is only going to grow. “Derby is now able to handle that growth thanks to its new network, meaning that this is a once-in-a-generation opportunity for the city to prosper while others are being left behind. This is why we’re incredibly excited about giving everybody in Derby the opportunity to get on board.” David Yates, co-founder of Gigabit Networks, added: “Full fibre is only available to around 20 per cent of UK premises, which means that Derby is right at the very forefront of this technology and has a huge commercial advantage because of the internet speeds that are now at its companies’ finger-tips.” Speaking at the launch just before he announced the service had gone live, Councillor Wood said: “I am proud to say that I am now one of the first people to be able to say that they are Mayor of a Gigabit City. That is very important, because Derby’s future plans rely on connectivity, so you are giving us exactly what Derby needs at the right time.” It will take until 2025 to install the entire digital infrastructure across Derby.

East Midlands region to deliver disappointing economic growth rates in latest analysis

A new economic report has highlighted the significant challenges for the economies of Nottingham, Derby and Leicester with all three cities set to produce relatively slow growth over the next 12 months. The UK Powerhouse study, which has been produced by Irwin Mitchell and the Centre for Economics & Business Research (Cebr), analyses 50 of the largest local economies by employment and GVA growth. In the latest report, Derby is ranked 11th for year-on-year GVA growth in Q4 2022 with its economy due to increase in size by 2.9%. Leicester’s economy is predicted to grow at a slower rate of 2.6% whilst Nottingham, with the largest economy in the region, is set to see growth of 2.3%. Nottingham’s rate of growth is a full percentage point behind hotspots in the South including Reading, Oxford, Cambridge and Milton Keynes. Despite Nottingham’s GVA growth being the lowest in the region, its expected employment level growth in 2022 of 1.4% is higher than Derby (1.1%) and Leicester (0.8%). Similar to GVA levels, the levels of employment growth were much slower in East Midlands than they were in hotspots such as Oxford (3.2%), Chelmsford (2.5%) and Cambridge (2.5%). Hannah Clipston, partner at Irwin Mitchell, said: “The UK’s economy has undergone significant change over the last two years and this report highlights that the recovery is unlikely to be linear or even uniform. “Over the next 12 months our report predicts that manufacturing’s output will grow by 3.5% whilst for hospitality it will grow by 35%. This has a huge impact on the variations that we are seeing in terms of growth in different locations and should be considered by the government as it looks to level up.” Irwin Mitchell’s report also examines to what extent disruption in the economy leads to innovation. Here the study reveals that the South West and the South East have the largest share of businesses engaged in innovative activity. According to the study, 41% of businesses in the South West are defined as innovative compared to 38% in the East Midlands. Hannah added: “Businesses have been incredibly resilient over the last couple of years and have faced many disruptors including Covid, labour shortages, supply chain issues and high fuel costs. “Our latest study recommends that irrespective of the sector they’re in, organisations should be adopting technology more quickly and adapting to the UK’s new status after Brexit. “All of this will require a shift in approach and for innovation to be celebrated and nurtured more than it is currently. It’s vital that businesses are encouraged to follow this path and receive the right level of support in order to help them succeed.”

Half of Midlands construction firms not confident they will achieve net zero by 2050

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As the urgency for the shift to a net zero economy becomes more prominent, a brand-new piece of research has identified that nearly half (43%) of the UK construction industry is not confident they will achieve net zero by 2050 and this is even higher in the Midlands at 49%. For the sector, which contributes over 40% of the UK’s total carbon footprint, to reduce emissions and achieve net zero by 2050, it needs to address three key challenges, according to a piece of industry research commissioned by Bramble Energy – a hydrogen fuel cell technology startup: 1. Education and an understanding on the solutions available 2. A net zero ambition which is realistic and ultimately, achievable 3. Full transparency on the government funding available. Research specific to the Midlands follows the national trend. Over three quarters (81%) of participants believe the government can be clearer in how it expects the construction industry to hit carbon targets and ensure the net zero ambition is not a pipedream. The survey also revealed that over four fifths (81%) of the construction industry, 82% regionally, has not taken advantage of any hydrogen government funding schemes available to them. In the Midlands, only 37% of the industry know funding is available – nationally it is just under a half (48%). Chief product officer, Peter Sayce, at Bramble Energy says: “Inherently the construction industry is a heavy carbon emitter and continues to be the focus of many planned government initiatives and policies, as well as public scrutiny. The urgency to act on climate change has never been greater, and the construction industry – like all others – has a moral and legal responsibility to address the climate emergency and accelerate sector decarbonisation. “The construction industry is already demonstrating clear intent with the launch of major projects like HS2. Yet our survey revealed some genuine challenges that continue to face the sector in order to achieve net zero. Yes roadmaps are being put into place by industry experts but the picture being painted is that all parties have to take their share of the responsibility. Construction firms have to become better educated on solutions and support available, and the government has to be more transparent in its support.” Earlier this summer, the UK government tipped hydrogen as being one of the country’s carbon cutting solutions by launching a dedicated strategy to kick-start the UK in becoming a world-leading hydrogen economy. The vision promises to unlock up to £1 billion in UK government support for hydrogen and other low carbon technologies, including over £400m for hydrogen specifically. This received huge criticism from industry experts claiming the amount of funding will mean the UK will struggle to deliver at scale because it is dwarfed by the billions earmarked by European counterparts like Germany and France. Earlier this month more than 100 organisations led by the UK Green Building Council (UKGBC) launched the Whole Life Carbon Roadmap – a vision and actions for achieving net zero carbon in the construction and demolition of buildings and infrastructure. The benefits of hydrogen power are well documented. Not only does it help reduce carbon footprint, it is reliable and easy-to-use, its only emission is water and when in operation is virtually silent. Yet what is stopping the construction industry from implementing it, is cost with 65 percent of participants claiming it was their biggest barrier to entry – from cost of raw materials and overall operating costs to cost of replacing legacy equipment and initial investment. The survey did reveal that four percent of the construction industry have already started to implement hydrogen, with another six percent considering it in the very near future. The good news is innovation continues. Last year Siemens Energy installed a zero-emission hydrogen fuel cell to provide off grid power to the National Grid’s Viking Link construction site and JCB announced earlier this year its development of the construction’s first ever hydrogen powered excavator. “As more and more construction firms start to strategically prioritise or consider the pursuit of a sustainable world, the more change becomes a reality in how the industry currently powers its sites. The race to net zero is proving to the world that hydrogen will be part of the solution in tackling carbon emissions – for today and tomorrow. After all the talk, it is time for action! “The climate crisis is the biggest challenge humanity faces and speed is of the essence. COP26 presented a stark warning of the dangers involved when ignoring climate change and lack of action. Everyone has a part to play – this includes the construction industry, but more importantly, those who have access to insight, knowledge and tools to bring it to the forefront and make tackling climate change a collaborative effort,” concludes Sayce.

Booster for business investment needed to sustain the recovery & unleash UK’s potential – CBI economic forecast

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The foundations for the UK’s economic recovery remain firm despite global supply challenges weighing on growth in the near-term, according to the latest CBI economic forecast. However, short-term headwinds – including rising costs and shortages – have grown since the business group’s previous forecast in June. Longer-term challenges, notably persistently poor productivity, underline the need for a booster for business investment to support sustainable growth. The CBI is forecasting 6.9% growth in GDP over 2021 and 5.1% in 2022, revised down from 8.2% and 6.1% respectively. It should be noted that this largely reflects weaker than expected outturn data since the CBI’s previous forecast. The business group’s forecast expects supply chain frictions to largely dissipate by the middle of next year. Earlier in the Autumn, the Government formed the supply chain advisory group to grip these issues. Overall, household spending remains the key driver of GDP growth, generating 90% of growth in 2022, and two-thirds in 2023. This is supported by a further improvement in real income, and households running down excess savings accumulated during the pandemic. The resilience of the UK’s labour market has been a real success story, thanks largely to the Government’s Job Retention Scheme, which helped stave off potentially large-scale job losses. Continued employment growth over the next couple of years also supports household spending. Business investment appetite has recovered somewhat and, spurred by continual economic growth, it rises briefly above its pre-pandemic level at the end of 2022 (growing by 8.2% over the year as a whole). However, this recovery is short-lived, with capital spending falling from mid-2023, as the super-deduction comes to an end and the rise in corporation tax kicks in. As a result, business investment will continue to lag other advanced economies. The recovery in exports is also expected to be lacklustre, following disappointing growth over this year so far. The forecast predicts CPI inflation to peak at 5.2% in April next year. It is set to remain above the Bank of England’s 2% target until Spring 2023, which will hit pay packets and offsets some of the positive underpins to consumer spending. Tony Danker, CBI Director-General, said: “The challenge for January 1st is now very clear for the UK economy. Significant headwinds and rising costs of living threaten the extent of recovery and prospects for economic success. These hurdles for firms will provide a major test for Government – can they foster sustainable UK investment and growth? “The UK’s New Year resolution must be to give firms the confidence to go for growth. We should be raising our sights on the economy’s potential and seizing the moment. “I know from speaking with firms of all sizes that they have an ambitious investment mindset, and are anxious to implement growth plans. “But while intentions have thawed, we’re coming up to a cliff-edge in 2023. The super-deduction is a welcome catalyst, but a one-hit wonder isn’t enough to make up for four decades of underperforming business investment. We must build on its success with targeted measures encouraging the scale of investment we need, particularly in green technologies. A booster for growth is needed to protect and build on our recovery. “But this isn’t just a challenge for government. It’s also up to businesses to step up and be part of the solution. Investment in technology and skills are among the most important steps firms can take now that will power productivity growth. “Government has key levers at its disposal to back business: pro-investment and pro-innovation regulation to help build new markets, a competitive tax regime that incentivises business investment across the board and new market-making interventions, for example on clean energy. Getting this mix right will pay dividends over the longer term, jumpstarting the UK’s flatlining productivity and set us on course for a brighter new year.” Rain Newton-Smith, CBI Chief Economist, said: “We expect a pretty firm economic recovery ahead, though understandably the emergence of Omicron poses another downside risk to our forecast. “Ultimately this underscores the need for equitable distribution of vaccines across the world – supporting lives, livelihoods and freeing our international travel sector, boosting trade too. The emphasis must be on testing and using all the tools at our disposal to keep as many global routes open as possible. “Increasing exports is also a vital component of sustainable growth. Exporting companies are more productive, resilient and help create internationally competitive UK regions. “Let us be candid: UK exports are being outpaced by our global peers which, if allowed to continue, will negatively impact our economy in the long term. “We must continue to address market access barriers globally while supporting all businesses to seek growth internationally. “The export strategy is a positive step forward with the extension of the new Export Support Service, and a welcome focus on the UK’s world-beating services sector. We now need to follow through on delivery. “And there’s more we can do at home, too. By matching our peers on R&D spending we can build on existing UK strengths in areas like life sciences, higher education and decarbonisation to become the science superpower we all want to see. “But let’s not forget the importance of normalising relations with the EU – our biggest and nearest trading partner – which will aid cooperation in a host of other areas.” Key forecast data: Jobs and household spending
  • Household spending is set to increase by 7.6% in 2022 and 3.1% in 2023 as real incomes recover, and employment growth strengthens
  • Recovery in the labour market continues with early data indicating only a minimal impact on jobless numbers following the end of the Job Retention Scheme.
  • The CBI expect a relatively short-lived rise in jobless numbers at the end of this year, after which unemployment falls back steadily, ending the CBI’s forecast (3.8%) at its pre-COVID level.
  • However, CPI inflation is expected to pick up further ahead, peaking at over 5.2% in April 2022 – driven by a combination of base effects from 2020, rises in Ofgem’s energy price cap, higher fuel prices and supply chain pressures. This will hit living standards, with real wages set to fall year-on-year for much of 2022.
Long-term outlook
  • Business investment continues to recover over the coming year, rising briefly above its pre-pandemic level by 2022. However, it then falls from mid-2023 and ends the CBI’s forecast 3% below its pre-COVID level at the end of that year
  • At the end of 2023, the CBI expect GDP to still be 3% below its pre-COVID trend.
  • Poor productivity persists over the CBI’s forecast: despite the recovery over the next few years, output per worker remains 17% below its pre-2008 trend at the end of 2023
Global outlook
  • With the recovery in UK exports lacklustre in the CBI’s forecast, and imports growth kicking off on a stronger footing, the CBI do not expect any support to GDP from net trade.
  • The CBI expect global GDP growth (in purchasing power parity terms) at 5.7% in 2021, 4.7% in 2022 and 3.8% in 2023. Most of the economies that the CBI forecast are set to surpass their pre-pandemic levels of GDP at the end of 2022.
  • But the global recovery is also likely to be very skewed, with emerging economies lagging behind, due to slower vaccine rollouts and limited space for policy support.

Christie & Co announce the sale of Derby’s iconic Old Bell Hotel

Specialist business property advisor, Christie & Co is delighted to announce one of Derby’s oldest buildings and last surviving coaching inns, the iconic Old Bell Hotel is up for sale with a guide price of £1,500,000. Set in the heart of Derby’s historic Cathedral Quarter, this charming inn dates back to 1650 and was once considered one of the most prestigious coaching inns outside of London. From Bonnie Prince Charlie’s army to Paul McCartney, the Grade II listed building has played host to many guests over the years. The current owner, local businessman Paul Hurst acquired the hotel in 2012 and set about an award-winning three year restoration project worth over £1 million, that saw the hotel transformed into a popular destination venue for shows, corporate events and weddings. Mr Hurst comments, “After a decade of hard work, it is time to hand the baton over to someone else who can take the business to the next level. That is why we engaged Christie and Co, who I know will find the right owner to look after the building and fully appreciate its heritage and importance to our city. “One of our greatest assets here is our fabulous team,” he continued, “who share the same passion and drive for the building and our customers, to ensure they have the very best experience, whether popping in for a pint, relaxing with a coffee, enjoying a show or getting married! It has been an absolutely honour and priviledge to be the custodian of The Old Bell, working with such an incredible team. I really am dreading my last day as I am sure it is going to be very emotional. “Following the sale, I will be proud to join a long list of people who have made their mark on this incredible building over its 372 year history but our many loyal customers should be reassured that it will continue to be business as usual throughout the transition to new ownership.” The substantial building features five bars and several function rooms, including its Grand Regency Ballroom, as well as a 60-cover restaurant. The former hotel rooms are currently used as storage and office space, presenting a fantastic development opportunity for an incoming owner to reintroduce an accommodation offering. Gavin Webb, Senior Business Agent at Christie & Co comments, “The Old Bell Hotel is a property of historic significance in Derby and opportunities of this nature rarely come to the market. New owners will have the opportunity to further develop the business by creating up to 12 letting bedrooms in the upper floors of the premises”

DHP Family backs team with promotions for key marketing roles

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DHP Family has made two key promotions within the marketing team as it continues its commitment to develop talent within the company. Following a recruitment process open to internal and external candidates, Anwyn Williams has been promoted to head of marketing and Matt Newton is stepping up to become marketing manager. Anwyn will lead the team, overseeing marketing output across DHP’s concert and festival roster, including some of the company’s biggest arena and theatre tours working with artists such as James Blunt, The Human League, Sam Fender, Rufus Wainwright and Happy Mondays. Anwyn also manages the marketing for the Dot To Dot Festival, and is a member of the internal teams that deliver the Women in Music initiative, set up to address the gender imbalance within the music industry, and Beat The Streets, a multi-venue event in Nottingham to combat homelessness that has raised nearly £250,000 for the charity Framework. Originally from Leamington Spa, Anwyn moved to Nottingham to study at Nottingham Trent University in 2010 and became involved in the music scene through performing and promoting herself as an artist. Staying on after graduation for the city’s vibrant music scene, she began working at DHP as an assistant in 2014, before rising through the ranks of the marketing team based at the company’s head office. Anwyn said: “I’m extremely proud to be taking on this next challenge with DHP, a company that has encouraged and helped me to grow and develop throughout my career in the music industry. “Having worked at every level of DHP’s marketing department since joining seven years ago, I’m very pleased to have the opportunity to lead and shape our amazing team, and I’m certain that we’ll see many more talented people rising through the ranks for years to come.” Newly promoted marketing manager Matt Newton also started out as a marketing assistant less than five years ago and praised the company’s commitment to its staff. “DHP Family has always been about nurturing staff and developing people to the best of their abilities. I feel privileged to be another example of this in my new position. “In this new role I will be leading the marketing for DHP Family’s 25,000 capacity Splendour Festival as well as many more concerts and tours. I’m really looking forward to helping continue DHP’s reputation for creativity and innovation under Anwyn’s leadership.”

MAG to host virtual ‘Runway to Recovery’ event for SMEs close to Manchester, London Stansted and East Midlands airports

Small and medium sized businesses can learn more about how they could become a supplier to the UK’s largest group of airports. Manchester Airports Group (MAG) will host a ‘Runway to Recovery’ meet the buyer event on Wednesday 8th December. The virtual event will be free to join for all and will be hosted by senior leaders from across the Group. The Managing Directors of all three MAG airports – Manchester, London Stansted and East Midlands – will provide an overview of their respective businesses, alongside information from MAG’s procurement team about the process of becoming a supplier, and current available opportunities. Businesses from across the airports’ surrounding areas in the North West, East Midlands and East of England can sign up to the event here to learn more about their local airport and the wide ranging business opportunities they provide. The Group works with hundreds of partners and suppliers at each of its airports, spending more than £780million annually. Suppliers are critical to the effective running of the airports’ operations, which collectively welcomed over 60 million passengers in 2019. As well as gaining insight into working with MAG, businesses can also learn about how to become a leader during changing times through the use of innovation and technology, as well as have an opportunity to network with like minded businesses. MAG had previously hosted a meet the buyer event at London Stansted Airport for a number of years, and after its long running success, decided to roll the scheme out across the Group to promote the creation of local supply chains which support local businesses. Neil Robinson, MAG CSR and Airspace Change Director said: “Our ‘Runway to Recovery’ meet the buyer event will provide SMEs from the areas local to all three of our airports with the opportunity to get a unique insight into how they could do business with us. “By hearing from our airport Managing Directors and our procurement teams, businesses can see how their product or service could contribute to our supply chains which help our airports run seven days a week, 365 days a year.” Link to event sign up: Registration Form – Runway to Recovery (weareumi.co.uk)  

Long Eaton marina operator completes strategic acquisition of counterpart

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Aquavista, the Long Eaton-based marina operator, has expanded its marina portfolio with the strategic acquisition of Castle Marinas. The Midlands-based firm will see its portfolio expand with an additional 11 marinas added to its footprint at new locations, including Crick Marina, home of the world-famous Crick Boat Show, and the Birdham Pool Marina at Chichester Harbour. Speaking following the announcement, Aquavista CEO, Steve de Polo, said: “We are delighted to announce the acquisition of Castle Marinas and look forward to the exciting opportunities that this will bring to our customers across all 29 of our UK-based marinas. “Aquavista believes that life is better by the water and our purpose is to help our customers live that life. Since 2019 we have invested more than £3m into our marina estate, improving marina facilities and helping to deliver a great waterside experience, whether you live, visit, or work at an Aquavista marina. “Both Castle Marinas and Aquavista have a proven track record of providing a high-quality experience to our customers and we look forward to continuing that tradition through our new combined offering. “At Aquavista we pride ourselves on investing in our waterside teams, ensuring that our customers’ lives are made as easy as possible. I am delighted to have already begun to meet with the waterside teams at the 11 Castle Marinas to hear their views on how we can work together to further improve the marina experiences.” Operations director, Mike Braidley, from Castle Marinas, said: “Castle Marinas is very pleased to have reached an agreement with Aquavista. It is clear how closely our mission statements align, and we believe Aquavista is ideally placed to continue to deliver and indeed improve on our commitment to be ‘Big enough to cope, small enough to care’. This transaction will support our waterside teams to continue providing a friendly, helpful and professional service at all our locations.”

rg+p promotes three new directors

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Multi-disciplinary design practice, rg+p, has promoted three longstanding employees to directors. Melvyn King becomes technical director, John Roberts is technical associate director for housing, and Ben Walton is design director. Collectively the trio has amassed over three decades with rg+p, delivering some of the firm’s flagship schemes including Royal Warwick Square in Kensington and Chelsea, Leicester’s Sock Island waterfront regeneration, the award-winning Passivhaus homes at Heathcott Road and the 692-bed student scheme at The Bendigo Building in Nottingham. “Melvyn, John and Ben are significantly talented architects, with a breadth of knowledge and expertise that the practice draws upon regularly,” said James Badley, rg+p’s director. “They each champion the creation of sustainable buildings through design quality and technical accuracy, and as such, have become well-respected by both our team and clients. My co-directors and I were pleased to reward these three professionals with well-deserved promotions and begin a new phase of business growth.” Whilst Melvyn, John and Ben’s promotions have specific practice-wide responsibilities, each is also expected to train the next generation and will lead in-house forums, review boards, CPD workshops and seminars. Melvyn will also continue his longstanding partnership with De Montfort University where he provides lectures and tutorials for undergraduates studying towards BA Architecture and BSc Architectural Technology as well as mentoring and guidance aligned to the PEDR (Professional Experience Development Record) programme. James added: “It’s really important that we continue developing new talent and we’re confident that Melvyn, John and Ben are excellent role models for our aspiring architects. The pandemic has caused swathes of changes to the architectural landscape and it’s an exciting time to be re-imagining our homes, communities, places of work and leisure. “However, it’s also indefinitely altered the patterns of our working life. With further positive companywide changes soon to be announced, we agreed the timing was right to make these promotions to provide continuity and reassurance.” These promotions take rg+p’s senior management to a team of nine, with Melvyn, John and Ben joining existing directors, James Badley, Alex Briars, Mitch Dale, Grant Giblett, Chris Lindley and Rob Woolston.

2022 Business Predictions: Mark Richardson, partner at BB&J Commercial

It’s that time of year, when Business Link Magazine invites the region’s business leaders to offer up their predictions for the year ahead.  It has become something of a tradition, given that we’ve been doing this now for over 30 years. Here we speak to Mark Richardson, partner at BB&J Commercial. I expect 2022 to be much like 2021 in terms of activity. Demand for good quality commercial freeholds has been high, and I expect once again we will see competitive bidding where investments come to the market.   On several occasions when instructed to sell we have been to ‘best bids’ not only on investments but also on land where a scarcity of opportunities has pushed prices upwards.   I think business owners are looking to sit tight and ride out any remaining uncertainty, and as such I suspect that where freehold sales do come to the market then competition between potential purchasers will be even keener in 2022 than it has been this year.  We have seen some evidence of office uptake increasing a little, and this may accelerate as and when there is more long-term certainty over economic performance.  Surprisingly, demand for retail units has been reasonable, particularly for freehold units with potential for conversion of parts to residential. Hopefully this is a sign that there is gathering momentum behind a trend to repurpose our town and city centres.   On a related front there does not seem to be any waning of developers appetite to secure funding for new build schemes, and encouragingly no seeming shortage of lenders looking to provide finance.  This is only empirical evidence but based on our own activities and work this year it does give comfort that those who are willing to put their money on the line in terms of both borrowing and lending are feeling confident in what they are doing.