Recent research reveals that small business owners are increasingly adopting technology and eco-friendly practices to streamline operations and manage growing pressures. Over 80% of business owners reported feeling confident in using digital tools to enhance efficiency and reduce manual tasks. Key areas for improvement include automating accounting, invoicing, customer communication, marketing, and monitoring energy costs.
Energy expenses are a major concern for many, with 22% citing it as a significant financial strain. However, only 24% of those surveyed feel fully in control of their business finances. Technology, such as smart meters, is being seen as an effective solution to manage energy use, offering real-time data to optimise consumption and cut costs.
Sustainability is becoming a priority for small businesses, with 84% indicating it is important when making operational decisions. Among these, 73% are more likely to adopt sustainable tech if it provides a cost benefit. Current efforts to reduce environmental impact include minimising waste, cutting energy usage, and investing in energy-efficient equipment.
For many, the push for sustainability also aligns with consumer expectations, with 31% acknowledging the need to meet these demands. By embracing these changes, small businesses not only contribute to environmental goals but also improve their financial health and operational efficiency.
