Oberoi Business Hub, based in Derby, is embarking on a new phase of growth with the expansion of its call handling team, the secondment of a long-serving team member into a key leadership role, a senior internal promotion, and the launch of a recruitment campaign to strengthen its business development function.
The company, founded by entrepreneur Kavita Oberoi OBE, has welcomed Julie Smith and Tallulah Harris to its call handling division. At the same time, long-standing team member Jodie Brady, who began her journey with the company as an apprentice seven years ago, has been promoted from team leader to head of operations, a newly created strategic leadership role.
To support the growing team, Collette Hall has been appointed on secondment to the role of team leader. Collette has also been with the business for seven years and brings deep operational insight and a strong understanding of the Oberoi ethos to the role.
Kavita Oberoi OBE, founder and managing director of Oberoi Business Hub, said: “We are in a period of significant growth as more organisations turn to us for our professionalism, reliability and client-first approach.
“Bringing Julie and Tallulah into the team ensures we continue to exceed expectations, and Collette’s secondment reflects our belief in recognising and developing talent from within.
“I’m especially proud of Jodie’s journey from apprentice to Head of Operations — a clear example of how we nurture people and invest in their future. It’s an exciting time for us and for the clients we support.”
Collette Hall, team leader, said: “I’ve been proud to grow with the business over the past seven years and am thrilled to step into this new leadership role. Supporting the team day-to-day and ensuring our clients get the best possible experience is something I’m passionate about. I’m looking forward to helping shape the next phase of our journey.”
Jodie Brady, head of operations, added: “The needs of the business are evolving, and I’m excited to step into this wider operational role. Having Collette supporting the team brings greater structure and continuity, while welcoming Julie and Tallulah has added real strength and energy to our frontline service.”
