Insurance broker, Cowens Survival Capability, part of Cowens Group, has strengthened its growing Mansfield team with the appointment of two new Senior Account Handlers.
Claire Thompson and Daniel Ryan join the business’ head office to help manage and grow its portfolio of commercial accounts. They join Cowens at a crucial time, as the newly rebranded company looks to expand its reach across the Midlands and beyond.
Bringing over 10 years of experience to the business, Claire gained her skills through the Allianz scholarship programme, before earning her insurance diploma three years ago at Chesterfield based broker, Spire. After looking for a new challenge at a larger firm, she applied for the Senior Account Handler role at Cowens.
She said: “I came to the office and saw what a great place Cowens is and decided it was definitely an opportunity I wanted to pursue. Cowens is a much bigger brokerage than I am used to, and I was ready for that type of career progression – the company is serious about investing in its employees to learn continuously and gain new qualifications. I hope to gain the ACII accreditation to become chartered in the next couple of years.
“I have already learnt so much in the short space of time I have been here and I’m working on such a varied portfolio of clients within all sectors from property to fleet. The team have been lovely and are always willing to help one another. No one is treated as a number; the business really cares about its staff and there is a real family spirit.”
She continued: “I came into insurance to help people and make a difference and that’s why Cowens is such a good fit for me – the team pride themselves on the quality of their work and making sure each client receives the best possible service.”
Daniel began his career in household claims and fleet insurance before making the move over to insurance broking at HTC Associates in Ripley, where he gained his cert CII qualification in broking.
After looking for a new challenge, Daniel took on the role of Senior Account Handler at Cowens’ Mansfield headquarters in the same week as Claire.
He said: “Working at a larger broker has already opened so many doors for me – I’m working with some big clients within a varied and interesting mix of business sectors. My aim is to undertake my diploma in insurance over the next year and being at Cowens puts me in a great position to do that – the company structure in place provides good scope for career progression.
“I like the technical aspect of finding the right policy for each client and through working with such a mix of industries, I’ve learnt so much already. The team have been incredibly welcoming, and it’s been easy to settle in – I look forward to what the future holds for me at Cowens.”
CEO of Cowens Group, Paul Chaplin, said: “We’re delighted to welcome Claire and Daniel to our team in Mansfield. At a vital time for us in terms of development and growth, both new appointments represent the high quality of service that is so important to us and have the qualities we were looking for.
“Both Claire and Daniel have got off to a flying start with their new clients and I have no doubt that they will go far within the business.”