Tuesday, June 2, 2020

Effective onboarding can save your business – 4 tips to retain new hires

Yes, there are many ways to make it in business. But here’s a fact no business owner can ignore: Your employees determine where you’ll be in five years – even where you’ll find yourself next year this time. How adept are you at managing this part of your business?

Working with people has many challenges and the business world is filled with theories about how to get it right—is there one magical answer? No. But if you can at least retain your current workers you’ll have half the battle won.

Read on to find one effective tactic to make that happen.

Why is employee retention important?

Keeping a low ETR (Employee Turnover Rate) is a dynamic KPI for any business with many benefits:

  • You save because you don’t spend time and money on finding new employees.
  • When employees stay you have a chance of growing company culture so they can benefit your values and business goals
  • You’re able to build a strong team where people trust one another; this leads to higher productivity
  • You keep morale high—when someone leaves there will be gossip about his or her reason, with people wondering if they shouldn’t leave too

Now you know this subject needs your urgent attention. But do you realise how important your onboarding is in keeping your ETR low?

ETR & onboarding

Something many business leaders forget is how ETR and onboarding are related. The key to why someone wants to leave today may be related to something you forgot to cover during onboarding. Can you guarantee your current process leads to the following?

  • Helping employees feel at home from the start so they start trusting others
  • Feeling loyal to your brand so they won’t easily leave to work for your competition
  • Understanding your exact expectations in order to be productive and feel valuable

And no, you can’t leave this until later – 20% of employees that leave, leave within the first 45 days. You need a solution NOW.

But that’s a lot that must happen during one process. So, let’s help you get it right from now on.

How to make onboarding work for everyone involved

These practical steps will help you create a foundation with each new employee which won’t only benefit you, but them as well. And when workers experience those benefits, they’ll stick with you.

Understand the values listed below and use the practical tips if you’re not sure how to go about it.

Build community

With a high percentage of people feeling lonely – studies show it can be as high as 40% of adults – it’s vital your work place is seen as a safe, familiar haven. If not, people may leave in search of more inviting work environments. Why sit for eight hours a day feeling isolated?

Your business needs a culture of caring for others and allocating time to allow social interaction is vital. People need to feel they’re surrounded by people who they can trust and who they enjoy spending time with.

Practical tip

Don’t accept your workers will automatically engage with each other. Sit with a new employee and list five people he or she needs to connectwith (one to one) in the upcoming months or year. This includes:

  • Managers
  • Colleagues
  • Clients

It’s the employee’s task to make a plan regarding interaction, but in due time new relationships will start. Tasks can be asking for mentorship, working together on a project or networking with customers.

Day 1 matters

First impressions last no matter what the scenario, and you need to impress your new employee on the first day on the job. Leaving for home after positive experiences will help create expectation for future as well as alleviating some fears:

  • He or she must see you’re a quality employer they can trust
  • They must feel proud to be associated with you
  • Breed identity and belonging

In addition to allocating desks on arrival day, why not try a few of these methods?

Practical tips

From the moment your new team member steps in the door you can manage his or her experience and perception:

  • Have a welcome party ready and give the individual your full attention (at least for a while). You’re confirming their value to the company by setting aside this time, which goes a long way in helping someone feel purposeful. Remember—finding purpose is important to any worker.
  • Be ready with all paperwork that needs to be completed. Also be prepared to add personal information to the hr system, such as HR files, employee details and attendance records such as the ones Advance Systems provides. Once again you’re helping them to feel they belong, but you also communicate the value of professionalism.
  • Assign one other employee to act as mentor for the first day or week. When a familiar face helps them through each information session or process it will be less overwhelming and you’ll see they settle in faster.

Information is key

You may think it’s a good idea to see if a new employee takes initiative, but you may damage the process even before it starts. Providing ample information about the business will help someone be productive faster. They need information about:

Practical tips

Something many companies forget is that they work with company specific acronyms. Have you gone to the trouble of listing and distributing these so a new employee can follow conversations? If not, he or she can quickly feel like an outsider, no matter how hard they try to be part of the team.

Manage expectations

All people are unique and what you view as important may not be what your new employee values. He or she won’t know how to prioritize and what your definition of ‘good’ or ‘bad’ work is if you don’t communicate this.

You also need to help new employees feel excited about their futures at the company.

Practical tips

A clear job description goes a long way in clarifying what needs to be done in your unique setup (not how they’re used to doing it at their previous places of employment).

Also set up goals for the first few weeks and months so they have a sense of accomplishment early on. This will keep them going while they settle in.

Conclusion

You can keep your new employees from heading out the door within those first few weeks. You’ll be doing yourself and them a favour, so get to work on day 1.

A message from the Editor:

Thank you for reading this story on our news site - please take a moment to read this important message:

As you know, our aim is to bring you, the reader, an editorially led news site and magazine but journalism costs money and we rely on advertising, print and digital revenues to help to support them.

With the Covid-19 lockdown having a major impact on our industry as a whole, the advertising revenues we normally receive, which helps us cover the cost of our journalists and this website, have been drastically affected.

As such we need your help. If you can support our news sites/magazines with either a small donation of even £1, or a subscription to our magazine, which costs just £33.60 per year, (inc p&P and mailed direct to your door) your generosity will help us weather the storm and continue in our quest to deliver quality journalism.

As a subscriber, you will have unlimited access to our web site and magazine. You'll also be offered VIP invitations to our events, preferential rates to all our awards and get access to exclusive newsletters and content.

Just click here to subscribe and in the meantime may I wish you the very best.






Latest news

Digital marketing agency appoints three new directors

Hallam, the Nottingham-based digital marketing agency, has appointed three new directors as part of its strategic restructure. Charlotte Tomlinson (Media Director), Matt Berry (Client Services...

Revenue rise and return to profit for Lutterworth cyber security solutions provider

Lutterworth-based cyber security solutions provider Intercede is looking forward to "a further year of progress" as newly released preliminary results for the year ended...

Hotel Brooklyn to open second hotel in Leicester

Hotel Brooklyn, a Bespoke Hotels brand, is set to open its second hotel in Leicester in summer 2022, following the launch of its Manchester...

Hundreds of jobs to be cut at Triumph Motorcycles

240 people are to be made redundant in the UK at Hinckley-headquartered Triumph Motorcycles, with global job cuts said to be at 400. The move...

Slow pandemic support sees businesses plan to scrap banking provider

41% of businesses are planning to change their banking provider due to the slow support that has been offered during the COVID-19 outbreak. This is...

Related news

£7.5m deal to complete fourth phase of Burton-on-Trent mixed-use scheme

Nurton Developments (Quintus) has secured a £7.5 million deal with Cameron Homes to complete a fourth phase on its 400-acre Branston Locks mixed-use scheme...

Digital marketing agency appoints three new directors

Hallam, the Nottingham-based digital marketing agency, has appointed three new directors as part of its strategic restructure. Charlotte Tomlinson (Media Director), Matt Berry (Client Services...

Revenue rise and return to profit for Lutterworth cyber security solutions provider

Lutterworth-based cyber security solutions provider Intercede is looking forward to "a further year of progress" as newly released preliminary results for the year ended...

Hotel Brooklyn to open second hotel in Leicester

Hotel Brooklyn, a Bespoke Hotels brand, is set to open its second hotel in Leicester in summer 2022, following the launch of its Manchester...

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close